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Arkana Energy Group
- Consumer Services
- Arundel, QLD
About this business
Location details
Unit 2/54 Newheath Dr, Unit 2/54 Newheath Drive, Arundel, QLD, 4214, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with 1Komma5 has been exceptional from the start. The sales process was informative and very helpful, especially understanding how Amber could help me even more. The installation was non intrusive and very tidy and respectful of my home. Getting the system up and running has had a couple of challenges but the support resolving these has been first rate. Given the volume of people installing solar and the massive increase in word load the team has kept in touch and always responded to my communication. I am now ... read more
Jakob went above and beyond with the service provided, I feel like the after care has been thorough. Thank you
I had Banksia come and visit today, from the outset she was nothing but professional, well prepared and knowledgeable. If I had a question she had an answer and I was impressed by her candor and knowledgeable of the market. If Banksia is a reflection of her company then it is one of quality, professionalism and customer focus.
Not impressed with the loonng wait to have our battery connected, can’t get through to anyone by phone you have to listen to 3-4 minutes of recorded messages then they just hang up and say ring back later, very unprofessional. …………. Well 2 months has gone by and still NO Follow up from this company. If anyone is thinking about solar Don’t put yourself through the heart ache and stress of using Ikomma “Graham you can contact us anytime” (as you promised.) we are still patiently waiting.
I would like to share my experence with your manengment concerning my contact with Samantha P. in your after care department this morning, As I am not that proficiant with your app, I found myself a bit overwelmed with connecting to your app, after connecting with Sam this morning and after only a short time the problem was fixed and I can also fast charge the battery ready for the power cut off tomorrow while the power supplier carries out their maintenance for the whole day. So, can I thank Sam and your company for me deal... read more
Frequently asked questions about Arkana Energy Group
How is Arkana Energy Group rated?
Arkana Energy Group has a 4.5 star rating with 604 reviews.
When is Arkana Energy Group open?
Arkana Energy Group is closed now. It will open at 8:00 a.m.
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