Arizona Urology Associates

Mercy TheRose 

on Google

2 months ago

Surgery scheduled without mine or the doctors knowledge, I only found out because they called to confirm less than a week before. Arrived to no accommodations for myself or wheelchair. The charge nurse told me they usually only serve ambulatory people, which sounded very much to me like I was unwelcome due to my condition. They did not have any equipment for appropriate chair transfers, according to the charge nurse their mesa location does but for some reason I was knowingly referred by their doctor to this specificly ill e... read more

Jax Scales 

on Google

a year ago

The surgery scheduler people suck and do not do their jobs. Their entire job is to schedule surgeries for every patient who comes to this office. I have been waiting for 6 weeks just to even get something on the books. Someone called ONCE three weeks ago. That was the only call I ever received. These people are supposed to keep calling until they get a response from either the patient or their emergency contact. I have messaged through FollowMyHealth several times and my mom has wasted countless hours calling, leaving messag... read more

Bob Lamb 

on Google

a year ago

The house of horrors. The star I gave is way to high to describe what this place really offers. They claim to offer comfortable pre-op and recovery rooms. That is laughable. What they offer is bargain basement. They claim to offer the patient high quality care in a comfortable private setting. It's really tiny bare cubicles where you sit upright on a chair in pre-op. I've never walked in to surgery before but did at this place. Recovery consists of laying on a narrow uncomfortable morgue like cart in an even smaller draped c... read more

Evan Prue 

on Google

a year ago

I came here for a diagnostic procedure and they wouldn’t allow me to get it until I paid around $3,300 which I later found out was an overcharge of almost $1600 going from my insurance. The worst part is they knew I had that credited and the only reason I found out was two months later I called about the discrepancy. TLDR, always request an itemized receipt with this business after service. Very likely they overcharged you an obscene amount. Or better yet don’t come here. That’s your best bet Update as of 03/19: I still have... read more