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Architectural Staircase and Millwork

1.7

About this business

Location details

9091 Lackey Rd NE, Leland, NC, 28451, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.76 reviews
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Mary's profile image
Mary 
on Google
a year ago

They installed a custom spiral staircase and railings on a new build beach house for us. We upgraded and used Ipay custom railings and stairway treads. Many of the treads were defective with cracks and significant flaws and the railing was split in multiple places when it was installed. We raised this issue and they committed to repairing the damaged areas but have not returned. They do not respond to phone or email messages and we’ve been waiting months. While the staircase is beautiful I am very concerned that the quality ... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

They installed a custom spiral staircase and railings on a new build beach house for us. We upgraded and used Ipay custom railings and stairway treads. Many of the treads were defective with cracks and significant flaws and the railing was split in multiple places when it was installed. We raised this issue and they committed to repairing the damaged areas but have not returned. They do not respond to phone or email messages and we’ve been waiting months. While the staircase is beautiful I am very concerned that the quality ... read more

Bri M's profile image
Bri M 
on Google
2 years ago
A Google User's profile image
A Google User 
on Google
5 years ago
Matt's profile image
Matt 
on Google
5 years ago

I contacted this company hoping to get a quote for a new staircase to be built in the home that we recently purchased. We have worried that the existing staircase is not safe for our kids. I left a message at the main number and Dale called me back quickly, leaving a voicemail and letting me know he would have his sales rep contact me. Soon after, I was contacted by Ron. Ron and I spoke on the phone & texted a bit, eventually scheduling a time for him to come to the house and meet with us. When he came over, my wife and I de... read more

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Frequently asked questions about Architectural Staircase and Millwork

How is Architectural Staircase and Millwork rated?

Architectural Staircase and Millwork has a 1.7 star rating with 6 reviews. 

When is Architectural Staircase and Millwork open?

Architectural Staircase and Millwork is closed now. It will open tomorrow at 8:00 a.m. 

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