ArchCare at Ferncliff Nursing Home and Rehabilitation Center

Eliza Kennedy 

on Google

a month ago

My mother has been a patient in the Thompson House Rehabilitation Center at Ferncliff since early April, after falling at home and breaking her hip. She also suffers from multiple sclerosis, dementia, balance problems, chronic fatigue . . . the poor woman is a wreck. How is it possible to help a person in this state? What can be done? If I were a medical professional, I’d take one look at her chart and run as fast as I could in the other direction. The people who work at Ferncliff have done the very opposite. They are extrao... read more

Patricia Steffens 

on Google

2 months ago

I am writing this 5 Star review with gratitude for the experience my sister, Alice Steffens has had and , I’m sure, will continue to have in her Center for Advanced Memory Care in Archcare at Ferncliff in Rhinebeck, New York. We, her family, are so grateful for the professional, caring manner in which she is treated on a daily basis. From the first day my sister arrived she has received the best of care, both medical care from the professional nursing staff and personal care from her well trained care team and activity direc... read more

Matthew Russo 

on Google

2 months ago

The OT/PT staff is outstanding. I was in a generous single room. The nurses are competent. The CNA'S (o ce I got to know them) were kind and very good at helping. The regular food server on the unith (2A) was terrific. Only minus were the often mushy vegetables (but not always) staff will always take time to help.. Great place to be if you or a loved one needs subacute care and rehab. 

Douglas Melin 

on Google

2 months ago

I am writing with regard to my 84-year-old sister, who recently had two rehabilitation stays at Ferncliff (December-January and March-April, each for several weeks), following emergency care at Northern Dutchess Hospital. My comments apply to both stays and reflect her experience as a patient and mine as a visiting family member and health care proxy. The staff, from administrators to health care professionals to aides and physical therapists showed compassion, good cheer, and kindness throughout, even during the most routin... read more

George Mallette 

on Google

2 months ago

My wife is here at the moment. And she has informed me that another resident there came into her bathroom and started assaulting her and pulled her hair out my wife is battling Huntington disease and is nothing but bones because of this degenerating disease she is already battling and now the staff can't even protect her. Not gonna fly with me reaching out to legal resources and working on transferring her back home. Unacceptable in my book