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Arby's

4.1

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

5711 19th St, Lubbock, TX, 79407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,050 reviews
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Joely Ann Lindsey's profile image
Joely Ann Lindsey 
4 years ago

Went through the drive through at 845 and said they weren’t taking any more orders. On a Friday night. What kind of management is that?? DUMB 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Cynthia Buster's profile image
Cynthia Buster 
recommend  Recommended
4 years ago

I came here on Christmas Eve at 5:25 PM. They closed at 6 PM, so I felt like a real jerk. I apologized profusely for coming so late, but the gentleman working the drive thru, Albert, was as sweet as could be. He kept telling me it was completely okay. He was friendly and took care of me, even if it was through the drive thru. I go to this Arby's often since I also attend LCU nearby and it's also top notch, but tonight, Albert went above and beyond. 

Daniel Bigham's profile image
Daniel Bigham 
5 years ago

these employees need to get rid of the attitude or pretend they enjoy their jobs. 

Chrissy Medley's profile image
Chrissy Medley 
5 years ago

The location on 19th Street has gone downhill since the last time I visited. I drove up to this store at 9pm and noticed there were no cars in the parking lot or anybody at the drive-thru. I thought it would be a quick trip and that was a huge MISTAKE because I'm currently writing this review at 10:08pm after returning home from Arby's. When I placed my order (after waiting five minutes at the window) #AABYWHVAAJDB I ordered two large combos a Rueben Meal and Loaded Italian a... Continue Reading 

Rachel Casey's profile image
Rachel Casey 
5 years ago

I ordered a couple of meals in the drive thru and didn't get my drinks. When I got home I called to see if I could get the price of drinks refunded (or get a credit) but got a message saying the number was disconnected. I even called another location to try and track down a good phone number but they didn't have one! I have no way to contact them unless I go all the way back up there. That is ridiculous! 

LD Brown's profile image
LD Brown 
recommend  Recommended
5 years ago

The food is good service is great 👍🏾 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 4.1 star rating with 1,050 reviews. 

When is Arby's open?

Arby's is closed now. It will open on Monday at 9:00 a.m. 

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