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Arby's
- Restaurants
- Sharonville, OH
About this business
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location details
10365 Reading Rd, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
We apologize, Lisa. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzE3MjY=
They served me a burnt sandwich. And manager did not apologize he did offer me my money back but there was no apology.
Business response:
Hi Lisa, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review (including pictures), phone number, and indicate that this occurred at the 10365 Reading Rd, Cincinnati location? Our Guest Support team will reach out to you personally and make this right.
Second post...they wouldn't post my first one..wow.it wasn't even obscene.
Seems a bunch of dope heads work here. The cashier looked like she was blitzed out of her mind she was twitching and moving all around she couldn't sit still. On top of that they messed my order up. I mean how can you mess up 2 mid beef n cheddars and a medium fry??
Business response:
Hi Dennis, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 10365 Reading Rd, Cincinnati location? Our Guest Support team will reach out to you personally.
Won't ever eat here again... walked in, 4 people standing there, not one hello.... then 2 more people come up, so it takes like 5 min for 6 people to make our food... to top it off watched a worker go to the bathroom, had gloves on.. walked out of the bathroom, with gloves on, and continued to work .....
The service was terrible. The girl behind the register seemed like she didnt really want to be there to begin with. The guys in the back done fine. I could have really done without the cashier.
Business response:
Hi Tracy, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 10365 Reading Rd, Cincinnati location? Our Guest Support team will reach out to you personally and make this right.
Just went through this Arby's drive thru for lunch and waited over 20 minutes to get my food. The food was cold and disgusting, received curly fries instead of potato cakes. I hate curly fries. I guess the only thing I'm having for lunch today is the drink. I understand sometimes things happen and it takes awhile to get your food, but to be that slow only to get cold food and your order not be right is ridiculous.
Frequently asked questions about Arby's
How is Arby's rated?
Arby's has a 3.7 star rating with 989 reviews.
When is Arby's open?
Arby's is closed now. It will open at 9:00 a.m.
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