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Arby's

3.7

About this business

Location details

639 Scioto St, Urbana, OH, 43078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7589 reviews
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Jennifer Shaffer Tomcanin's profile image
Jennifer Shaffer Tomcanin 
3 years ago

Manager here was very rude. Will not return. Calling your customer a liar is generally frowned upon. Also would not give me district manager's name or information, like it was a big secret. No wonder the employees all acted scared to say or do something wrong. This store needs guidance badly. 

Tom Schorr's profile image
Tom Schorr 
3 years ago

said closes at 7. it was like 630 and all the lights were off. highly passed sorry kids no curly fries for you 

Beth Tressler's profile image
Beth Tressler 
4 years ago

got 2 cheese steak meals everything was cold 

Christina Peters's profile image
Christina Peters 
5 years ago

Employee spitting in food ! Disgusting 

Terry Nelson's profile image
Terry Nelson 
5 years ago

Made a drive up window order for $24.24. I received just over half of the order presented when I got home. I live roughly 12 miles from the Arby’s, and of course did not check my bag until I got home. When I tried calling Arby’s, I received a message that their mailbox was full. I have tipped the drive-up window on average approx. $5.00 in each of my previous visits. All of the order I received was cold, and the curly frys were definitely hours old. I will not be visiting Arby’s again to help me minimize my cooking in the fu... read more

Amanda Urick Phillips's profile image
Amanda Urick Phillips 
5 years ago

We visted this Arbys tonight. It was busy at drive thru. We live about 20 minutes away. once we got home got my sandwich and the bun is completely burnt. i mean no amount of honey mustard sauce is going to get the burnt smell or taste out of your mouth. Have tried calling 4 different times for the phone just to ring. Very disappointed! 

Josh Ray's profile image
Josh Ray 
5 years ago

I absolutely got a over cooked chicken patty and a ton buffalo sauce. couldn't even pick it up without it falling apart 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Stacey Fussell's profile image
Stacey Fussell 
5 years ago

Made a late run to Bradford Arby's. Pull into drive-thru at 8:55 p.m. and see another car being served at window, but no one comes over speaker. I wait 3 minutes then pull around to window since other car has left. There is a hand written sign posted saying they're now closing at 9 p.m. (instead of 10 p.m.) Two employees are locking the window and just shake their heads at me - they don't even have the courtesy to speak. Apparently closing at 9 p.m instead of 10 p.m. means employees are in their cars headed home by 9 p.m. on... read more

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Crystal Sharbino Foster's profile image
Crystal Sharbino Foster 
5 years ago

The food is bs not worth the money 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.7 star rating with 589 reviews. 

When is Arby's open?

Arby's is closed now. It will open on Monday at 9:00 a.m. 

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