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Arby's
- Restaurants
- Wyoming, MI
About this business
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location details
4584 Chicago Dr SW, Wyoming, MI, 49418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never again will I visit this location I watch A customer behind us return some Au jus sauce because it was not Very warm ( The woman stuck her finger in it that’s how she knew it was not warm) and the employee proceeded to take it to the back warm it up and stick it in another customers bag!! And I’m presuming she was the manager was not very friendly when I asked for a fresh fries because I waited over 10 minutes for a second order I had placed!!
RecommendedThey were short staffed today so I understand the longer wait times, my wife and I waited 10 minutes for our food and I’m perfectly fine with that. We didn’t complain or anything since we both have worked or are currently working in food service, but they gave us 2 coupons for free meals the next time we come in. We love Arby’s and this location is awesome. They take care of their customers and we will definitely be coming back.
The service was slow, the manager ignored me 3 times when I tried to ask for sauces and then I get home and my sandwich wasn’t in the bag. I have a large family so it wasn’t easy looking through the bags with the way they packed them. I called and when they answered no one responded, just a bunch of background noise. I tried for over half an hour to call back and got the busy signal every time after that. I work in the restaurant business and I can tell you it’s not very hard to read an order and put the correct food in the ... read more
Business response:
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Business response:
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Horrible customer service guy at the window didn't say hi hello or anything then I found a hair in my shake told him about it he didn't say sorry or anything he just took it and made another one then he got mad when I said I didn't want the shake won't ever come back to that location
Business response:
Hi Reggie, thank you for bringing this to our attention. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Grandville, MI location? Our Guest Support team will reach out to you personally and make this right.
Thanks for the Military support
Frequently asked questions about Arby's
How is Arby's rated?
Arby's has a 4 star rating with 810 reviews.
When is Arby's open?
Arby's is closed now. It will open tomorrow at 9:00 a.m.
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