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Arby's

3.8

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

3360 Willowcreek Rd, Portage, IN, 46368, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,029 reviews
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Patience Petty's profile image
Patience Petty 
5 years ago

Just waited 20 minutes for my food. Never have I ever had such bad service at an Arbys. First and last visit to this location. EVERYONE GO TO THE ONE ON 61ST! Always fresh & fast! 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Laurie Bergman Carter's profile image
Laurie Bergman Carter 
5 years ago

SLOW. SLOW. SLOW. I only go when I have a most powerful craving. 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

May Hendrickson's profile image
May Hendrickson 
5 years ago

waited a long time and fries were cold 

Amy Hendrickson's profile image
Amy Hendrickson 
5 years ago

waited a long time and fries were cold 

John Almada's profile image
John Almada 
5 years ago

portage location, slow service and we had to ask about our sandwiches after 3 people after us were already eating! when we got order it was wrong! Never go to Portage location again. 

Debbie Collins Gagna's profile image
Debbie Collins Gagna 
5 years ago

Closed now. The last time I was there they were out of beef. Wtf 

Jessica Spencer's profile image
Jessica Spencer 
6 years ago

Haven't ate Arby's in over 10 years and for some reason I was craving a beef and chedder. So I pull in and the drive thru line is long so I park and try to walk in the building but the door was locked. Its 7pm hows the door locked? I thought well that's okay, In really want this beef and chedder so it'll be worth the wait... So I pull back into the drive thru line and wait about 20 minutes no joke 20 minutes, and finally I get to the menu speaker and was told they have no roast beef!!!! WTF.. seriously??? Your Arby's how do ... read more

Melonie Sue Mills's profile image
Melonie Sue Mills 
recommend  Recommended
6 years ago

I seriously never eat here and I was starving tonight & didn’t want McDonald’s so I decided to give this place a try. Literally met the nicest person I’ve ever seen in a drive through this late at night. I didn’t catch her name but she was a manager and had red hair. I’ll officially be back just because of how great she was. Thank you. 

Tyler Adams's profile image
Tyler Adams 
6 years ago

I went to Arby's tonight to get food and they tell me they got rid of their fish sandwiches. I asked the lady why and she just said cause they are part of michigan and theybwere supposed to get rid of them awhile ago or something and said something about that they would he getting them back next week. That does not help me tonight! I am a vegetarian and still eat fish but do not eat meat at all so thats the only sandwhich I can there. I am beyond pissed about this and will not ever be going back! Your Arby's, a national chai... read more

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.8 star rating with 1,029 reviews. 

When is Arby's open?

Arby's is closed now. It will open on Monday at 9:00 a.m. 

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