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Arby's

4.0

About this business

Location details

512 N Jefferson St, Lewisburg, WV, 24901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0632 reviews
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David James's profile image
David James 
5 years ago

food sucks nasty and cold 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Kathy Keller's profile image
Kathy Keller 
recommend  Recommended
5 years ago

We love their chicken farm salads. Only thing is they need to add packages of candied pecans. Then it would be perfect !!!! And only like 3 miles from home. 

Business response:

Thank you for the feedback. We look forward to serving you again soon. 

Hall Bauer S B's profile image
Hall Bauer S B 
5 years ago

Meat full of fat and gristle. Bread like chewing shoe leather. No. Thanks. 

Valerie Buzzard's profile image
Valerie Buzzard 
recommend  Recommended
5 years ago

Never had a problem with this location until yesterday. This is disgusting and it should have never been served. Thus is supposed to be the fish sandwich. Not only is it beyond burnt, it was saturated in grease like it was sitting for awhile. 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Sonja Roxann's profile image
Sonja Roxann 
5 years ago

Went in at 7:49. They had no customers inside and 2 cars or so in the drive thru. The restaurant was filthy (I took pictures) and it had a dirty smell. Food was ordered and we were given our cups. When we asked for tea they said "they don't have any because they take it and dump it early. The lobby closes at 9 and the tea goes bad." I've worked in a restaurant, I know that is not how it is supposed to be done. It was pathetic customer service and filthy. 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

John Sites's profile image
John Sites 
recommend  Recommended
5 years ago

ty for ya service 🔥🔥🔥🔥 #FACTS 💯💯💯💯 #STAYBLESSED from #BABYANIONTHEDRUMS at #HIPHOPSITESNATION 412 💯💯💯💯 #STAYFOCUSED 

Jacquelyne Felts's profile image
Jacquelyne Felts 
recommend  Recommended
5 years ago

Just stopped by to grab a sandwich. They were running their tails off today! Doing a GREAT job getting food to customers as fast as they could. Very impressed. Good job team Arby’s! 

Shelby Stehl's profile image
Shelby Stehl 
recommend  Recommended
5 years ago

Hit the drive through today and the lady who waited on me had such an infectious bubbly attitude. I wasn’t having a bad day before or anything, but it definitely put me in an even better mood! Thank you for your positivity in such a crazy time!:) 

T Diane Dodds's profile image
T Diane Dodds 
5 years ago

Business response:

Hi Diane, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 8955 Fields Ertel Rd, Cincinnati location? Our Guest Support team will reach out to you personally and make this right. 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 4 star rating with 632 reviews. 

When is Arby's open?

Arby's is closed now. It will open tomorrow at 9:00 a.m. 

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