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Aquamaid Pool Service

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4.9
43 reviews
|Pool & Hot Tub Service|Pasadena, TX 77586

3222 E NASA Pkwy, Pasadena, TX 77586

(832) 779-4009

https://www.aqua-maid.com/

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About

At Aquamaid our focus is one thing... Providing the absolute best swimming pool equipment installation and repairs in our service area. We stay close to home so we can offer super fast service. We only service the community where we live because our customers are our neighbors and our friends and we take excellent care of them. We are local and we care. I hope you will give us an opportunity to show you what we can do. If your pool equipment needs any type of service, we are here to help.

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4.9
43 reviews
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Leah Larson review for Aquamaid Pool Service
Leah Larson on Facebook

2 years ago

01/30/2020, 02:26 AM
Deceptive Pricing!! Beware!! While I would have been happy to leave a positive review based on Nic's service, I have to say, I was caught way off guard by, & unhappy with, their pricing. When I originally spoke to Nic, I was told they charged $100 for a service call, which included 1 hour of labor. When he finished my motor replacement within 1 hour, I expected the charges to be somewhere around the $100 I wast told. Imagine my surprise when he told me they were "Only" going to charge me $300!! Clearly, I was unhappy, so he negotiated it down to $200. Still not happy. When you quote a price, that is what you should stick to. Anything else is just not good business. As a single mom, who has to watch where every dollar is spent, I did write the owner, Dana, twice, in hopes he would reach out to resolve the issue, as promised. He never replied. I definitely feel like I was taken advantage of.
Business Response:

Good Morning Leah. Thank you for sharing your feedback, both positive and Constructive. We apologize our pricing did not exceed your standards but are pleased to hear that Nic's customer Service was Great! Dana is currently on vacation and has little to no access to his phone but I did reach out to him regarding your concern and he advised me that when he is back in town. He and Nic will construct better pricing strategies to express to our customers. He will be in touch with you soon.

Branden Emmons review for Aquamaid Pool Service
Branden Emmons on Facebook

2 years ago

07/23/2019, 12:03 PM
I have called them 2 x and sent 2 text in the last 48 hours. No returned calls or text. Guess they don’t want referrals.
Frank Oliver review for Aquamaid Pool Service
Frank Oliver on Facebook

4 years ago

04/02/2018, 04:31 AM
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