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Aquafirst
- Home Services
- Reno, NV
About this business
Location details
5/290 Boundary Rd, Reno, NV, 3195, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Made an online order. It was promptly delivered.
Recently purchased a pool from Beau. Promised the world but once money was paid customer service has been below par. Didn’t even supply all equipment that was purchased. And when I contacted Beau with an issue he just said speak to others. Super disappointed with the experience … fortunately the installers, manufacturers and people servicing the pool have been able to rectify all of the issues.
Customer service continually promised that someone would ring me back to finalise the payment and delivery- but I never received a callback. Eventually they sent me an invoice and kept promising delivery each week, but it took months. When I inquired why the continual delay, they became rude and said they were busy. Their recommended pool permit surveyor recommend we concrete the area; however upon receipt of the pool we found out the pool was unsuitable for a concrete base. Now we have a pool we cannot use. All in all a ver... read more
Rude customer service
We recently updated our pool equipment, including pool pump, pool heater, robot and chemical management and automation system. Beau was fantastic to deal with and delivered a modern, common sense solution that has dramatically improved our pool. Pool maintenance time has now been reduced as has our electricity bill through a more efficient solution. The pool has never looked cleaner. The overall level of customer service was sensational. I highly recommend this company for all pool needs.
Frequently asked questions about Aquafirst
How is Aquafirst rated?
Aquafirst has a 3.9 star rating with 10 reviews.
When is Aquafirst open?
Aquafirst is closed now. It will open on Monday at 9:00 a.m.
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