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1 Corporate Drive, Wausau, WI, 54401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 10:00 p.m. | |
Tue | 7:00 a.m. to 10:00 p.m. | |
Wed | 7:00 a.m. to 10:00 p.m. | |
Thu | 7:00 a.m. to 10:00 p.m. | |
Fri | 7:00 a.m. to 10:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
They have foreign people with heavy accents that you cant understand call you at 8:20 in the morning the day your bill is due. Barely out of bed with my kids and have them harassing me in an accent I can't make out and wont answer why they were calling. When I asked what the call was about, as they were claiming to be an American company but obviously barely spoke english it was implied that I was racist and needed to make a call back to them, and was hung up on. Also, they port to a local area code to get you to answer They... read more
This company acquired my boat loan from another bank. Terrible communication. I was set up with automatic payments with the other bank, Aqua Finance begins reporting that I missed payments before I even knew they were my lien holder. When I tried to payoff the loan, I got a different story of how to send the funds each time I called to verify. First time they said they did not accept wire transfer then they changed their minds. Their phone system always drops calls. Avoid this business at all costs!
They financed my purchase and I have to tell you guys that after reading some reviews I got a little spooked ....but all is easy and smooth! Easy to contact, polite and helpful......I make my payments, call when needed to ask questions ....I am a happy customer, no problem here
Hands down the worst lending institution I have ever worked with. Have been trying for weeks to get a simple payoff letter for boat loan and it is impossible. They claim it takes 5 days and then when it never comes the whole process just starts over again. As someone who performs this function with a multitude of different institutions I can say with certainty Aqua Finance is the worst. Find somewhere else for your borrowing needs.
Aqua Finance Inc has a 3.4 star rating with 968 reviews.
Aqua Finance Inc is closed now. It will open on Monday at 7:00 a.m.
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