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Aqua America, Inc
- Home Services
- Rosemont, PA
About this business
Headquartered in Bryn Mawr, Pa., Aqua Pennsylvania is one of the largest investor-owned water utilities in the United States. It provides drinking water to more than 1.3 million people throughout the state. Aqua Pennsylvania is a part of Aqua America, one of the largest publicly held water utility of the U.S. Founded in 1968, the company provides water and wastewater services to more than 2.5 million residents in Pennsylvania, Ohio, Illinois, Texas, New Jersey, Indiana, Virginia, Florida, North Carolina, Maine, Missouri, New... read more
Location details
762 W Lancaster Ave, Rosemont, PA, 19010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These people are still doing business as if it were the 1960's. Slow, inaccurate, rude, and focused ob customer dis-service. In my dealings with then over 40 years they have not kept up with the times. They seem to believe that since they are the only game in town, they can do as they please. If I could I would drill my own well and tell them to kiss off.
Repeating outages, boil water warnings, customer service representatives not contacting maintenance crews after repeated calls to service center, poor water flow, high billings for water, all add up to a pathetic company that really does not care about anything but milking the customer dry of money. This has been going on for years but the politicans protect this company. Premium water prices for third world supply.
Aqua America water company in a nutshell does not care about their customers ! This company deserves a - 25 stars ! I recently signed on with them as there is no other company in my area. Unfortunately, I had to deal with their customer service representatives who are unprofessional, untrained and foul mouth. Customer service representatives are supposed to represent a company. Don't waste your time calling them just file a complaint with the Water Utility Commission. If you have an option to pick another company I highly re... read more
Nobody home for an entire month, how does your bill double? I called regarding Aqua coming out to investigate any leaks that are not obvious to me. Never got a chance to ask this question, as the customer service representative informed me rudely they any leaks are my problem and Aqua will NOT investigate. Also informed me that there was no decrease in my bill during the months nobody was home. I must have been using water from California! Rudest customer service rep I have ever dealt with. It is unfortunate that in Delaware... read more
Aqua customer service reps are DISGUSTING,RUDE,IGNORANT,and 100% UNPROFESSIONAL. If i could change my water company i would but they are the only water company in this Delco area. Actually i give them NO STARS
Aqua customer service reps are horrible, have no respect for people and their situations. They shut off my water for a past due bill of $126. I never received a shut off notice letter. They claimed they sent one but bill that have said payment due date is August 3, 2015. I can pay the $126, but the want me to pay them $50 reconnection fee plus $85 deposit fee. I told them that I am unemployed right now and I children in the home. I have a child with a medical conditions that require to have water in the home.They told me the... read more
unemployed for 18 months; have wife, 3 children and an 8 month old grandchild living with me; paid almost $200 last week to avoid water shutoff, got told yesterday I owe another $112 within 2 days or will have water shut off...said I was not eligible for hardship payment schedule because I work part time (to keep my house and buy food) and if they don't have the money by midnight the day Friday, the water gets shut off
Frequently asked questions about Aqua America, Inc
How is Aqua America, Inc rated?
Aqua America, Inc has a 1 star rating with 11 reviews.
When is Aqua America, Inc open?
Aqua America, Inc is closed now. It will open on Monday at 9:00 a.m.
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