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Aptive Pest Control
- Stoughton, WI
About this business
Location details
300 Bus Park Circle #10, Stoughton, WI, 53589, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
No local phone number, call center NO customer service. I want to cancel their service, they will not cancel unless I provide my bank checking account number. Over 20 minutes on hold twice, was told that is the only way to cancel. Received a reply from aptive social media. Allowed cancellation and follow up email confirmation. “The squeaky wheel does get the grease” frustrating, the case has been resolved, for that I award 3 stars.
I am a current customer of Aptive. I switched from Terminix to Aptive at the advice of a family member who said their service is more comprehensive. While that seems true and they are comparably priced, I will be canceling my service as soon as I am out of contract with this company and due to their dishonest, predatory business practices. If you sign a contract with them, you MUST track how frequently they come. A standard contract sold by one of their sales reps is for four services a year. They will absolutely try to sque... read more
No local phone number, call center NO customer service. I want to cancel their service, they will not cancel unless I provide my bank checking account number. Over 20 minutes on hold twice, was told that is the only way to cancel.
Does not honor their contract and I had to pay a $200 cancellation fee. We had the exterminator come out and he determined that we didn't need the service. I called and cancelled within the three day trial but due to an error on their end the service was not cancelled. I called back to confirm the cancellation and they said they had no record. The representative said I could send in my phone call records showing that I called on the date I said I did and they would honor the contract. I did that but they still refused to can... read more
Above all, this company is very annoying and such a nuisance. They schedule appointments very close together to get you to spend more money. Then, you are in charge of rescheduling them. Not long after, another appointment will come up. I tried to cancel due to dissatisfaction and they make it extremely hard. You cannot break your contract even though they are not holding up their end of performance. Very expensive. Go to someone local.
Frequently asked questions about Aptive Pest Control
How is Aptive Pest Control rated?
Aptive Pest Control has a 4.5 star rating with 1,214 reviews.
When is Aptive Pest Control open?
Aptive Pest Control is open now. It will close at 9:00 p.m.
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