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Aptive Environmental
- Home Services
- Foxborough, MA
About this business
Location details
125 Washington St STE 3, Foxborough, MA, 02035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
My experience with this company was completely unacceptable. A technician was scheduled to service my home, but my security footage shows he arrived, sat in his car for about 2 minutes and then drove away without doing anything. Despite that, I was still charged as if a full service had been completed. When I called the company and explained exactly what happened — including telling them I had video evidence — they showed zero accountability. They didn’t apologize, didn’t investigate, and didn’t seem to care that I was being... read more
They charged for a service that was never done. It seems the guy didn't feel like working that day, he came parked his van in front of my house for 2 minutes than left without even stepping out of his van. The next day they charged me for the service. When I called to complain they didn't show any interest. That's their reputation and customer service... Luckily I have this recorded on my cameras and I'm disputing this charge. Can't recommend this company.
If they try to tell you its 199 dollars to cancel and didnt warn you about this when you signed up just contact the better business bureau they will help you resolve the issue. Aptive is not a good company and their custome service is appalling. I closed my whole bank account to avoid paying them until I threatened them with the BBB then they were immediately nicer.
Frequently asked questions about Aptive Environmental
How is Aptive Environmental rated?
Aptive Environmental has a 4.4 star rating with 1,833 reviews.
When is Aptive Environmental open?
Aptive Environmental is open now. It will close at 10:00 p.m.
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