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Aps Medical Billing
- Medical Supplies
- Toledo, OH
About this business
Specializing in: - Billing Service - Hospitalization, Medical & Surgical Plans
Location details
5301 Southwyck Blvd, Toledo, OH, 43614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tried calling the customer service number. They won’t send an itemized bill based on the account number. They have to get your personal information first. Thankfully I know enough to not give personal info. This woman said if I didn’t give her the patients birthday she had to end the call. She claimed the bill was from the physician even though I confirmed with the hospital they never sent me a bill and only billed insurance. They keep sending bills of different amounts with no info, no dates, no services and sometimes not e... read more
APS sent me a bill for labs that I already paid. I checked my insurance to find it completed since I pay the day of when I get the bill through my doctors office for them to figure out. Contacted BBB since these guys don’t listen until someone bigger steps in. Be careful out there.
Scam... fraud. I contacted my health insurance to confirm. APS claimed I owed amounts that were similar but not the same as expenses I already paid for. They list some Diagnostic Pathology Asso. but that is not the company that pulled my labs/bloodwork. Do not send them money!! Anytime anyone uses a crazy scare tactic like saying "drastic steps... leaving us no choice," be leery.
The staff are very rude. Likely overworked and underpaid, but that’s not my fault. They are threatening to send me to collections less than 45 days after the claim was paid by insurance. I have tried to pay my portion. Their system doesn’t work! I have spoken to reps and they are less than helpful, blaming me for their system failures. I did finally speak with someone today who actually tried to help. Based on other reviews I am not hopeful, but fingers crossed for resolution.
Sent a bill to me more than a year and a half after their claimed service date. I never authorized anything that was not 100% covered by insurance and do not like receiving a surprise bill in the mail. Surprise billing is actually against the law if you did not already know. Your incompetent staff hung up on me on my 1st try jumping through all your automated hoops, the 2nd person just went silent, and the 3rd finally was able to have a conversation. Send me 1 more unauthorized bill, and I will be sure to report your company... read more
Frequently asked questions about Aps Medical Billing
How is Aps Medical Billing rated?
Aps Medical Billing has a 1.1 star rating with 94 reviews.
When is Aps Medical Billing open?
Aps Medical Billing is closed now. It will open at 9:00 a.m.
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