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Appliance Specialists
- Appliances & Repair
- Kent, WA
About this business
Location details
Southeast 272nd Street, Kent, WA, 98042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Norm from Appliance Specialists is awesome! Instead of just charging me for an unnecessary service call, he talked me through diagnostics on both dishwasher & refrigerator. He was prompt in returning my initial call then followed up 2 more times until after discussion I decided cost to repair is not worth it and then he gave recommendations for a better replacements. I will definitely call next time I need appliances repaired!!
We called as washer would not spin. They came at about 5:30pm. He walked into my laundry room just looked at the washer he did not even turn the washer on to see what was wrong. Said it was the control panel without even looking. Did go onto check all of my appliances in my home telling me Kris what should be done how much it would cost to fix or add parts to make it last longer. I asked if he was going to check the washer and said didn't need to. Told me different types of washers to buy. He was here maybe 15 minutes and tr... read more
Just like some of the other reviews, we left several messages over the course of a month after paying $300 up front for a new part. This is also after we paid over $1,000 to have someone come and fix/extend the life of a number of appliances (trying to get the appointments scheduled and the timeline figured out was difficult at that point). None of the issues seemed to be solved satisfactorily in the initial fix, which is why we had someone come out again. However, we never got calls back, and we eventually gave up. We plan ... read more
Very poor customer service - completed their website repair request on Monday and did not receive any confirmation e-mail (checked spam also). Gave up and called company on Tuesday and they said they did have the service request and a technician would be out on Wednesday. I asked for an approximate arrival time so I could plan my day, was told they make out the schedule on the day of the call and would contact me. Took the day off and waited, no call, finally at 1pm a technician calls and says he wont be coming until Thursda... read more
Contacted Homedpot where we bought our dryer. went out after 3 years after purchase. Got a phone # of repair guy from them but this guy was booked up for 2 months so he gave us the # of Appliance Specialist, Husband called them and they tore apart dryer. But it was going to take 10 days to get part from Korea, Weeks went by with many phone alls and no response. Oh by the way we had to pay him $200 up front for the part, Never heard from him after many calls and so after 2 months my husband looked on u tube and found out how ... read more
Frequently asked questions about Appliance Specialists
How is Appliance Specialists rated?
Appliance Specialists has a 1.8 star rating with 6 reviews.
When is Appliance Specialists open?
Appliance Specialists is open now. It will close at 5:00 p.m.
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