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Appliance Factory

4.5

About this business

Location details

6005 East Evans Avenue #1, Denver, CO, 80222, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.5707 reviews
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Dana W.'s profile image
Dana W. 
10 years ago

Great experience! The store on Zuni match a price that we found at another store on a range, gave us a 10% discount on a dishwasher! Doesn't everyone like a deal and awesome customer service? I didn't give 5 stars because I haven't seen the delivery yet. Thanks guys! 

Brian J.'s profile image
Brian J. 
10 years ago

My wife was tired of not getting enough sleep due to our old mattress. She insisted that we were going to buy one today. When we walked into the Mattress Kingdom in Parker we were greeted by David Thomas. I said, "David we're here to look at your mattresses and our budget is $500. Dave told me that he had a $400 set but he had to check in the back to see if he still had it. I helped him carry it out to the front showroom and he set it up on a box spring for us. He was very patient with us and answered all our questions. We l... read more

Mea W.'s profile image
Mea W. 
10 years ago

Great store this is are second time buying from them we love the washing machine so now we are upgrading to a nice new upright freezer. Great place 

Lesley S.'s profile image
Lesley S. 
10 years ago

Potential disaster averted. I agree with a previous reviewer that it is difficult to get a human to answer the phone in the Delivery department. I tried unsuccessfully over a 12 hour period. When I finally reached a human my worst fears were realized; I was not on the next day schedule for delivery of my refrigerator as promised. Furthermore, they didn't seem to be able to locate my refrigerator. I called the Evans store in near panic since needing a working refrigerator is pretty much of a necessity, especially in this heat... read more

Earl P.'s profile image
Earl P. 
10 years ago

Wish my hubby would have checked out the reviews before buying from these guys. I might just say "ditto" to all the other reviews.. Terrible customer service! Must be run by politicians--all promises and no actions, if you can get anyone to even take your call. Would never recommend them and will never shop there again. 

Jack K.'s profile image
Jack K. 
10 years ago

STAY AWAY!!!! I have been in business for over 30 years and this is one of the worst business I have ever worked with. When order was placed (And they charged the credit card in full) we were told Appliances were in stock and could be picked up next day -Oops not on the truck for some reason but for sure we could get them the next week -oops not on truck again then for sure we'd get them 3 weeks later - Tried to cancel order at that point but promised by Pam 3/332-9503 credit of $300 to wait for Feb 26th delivery date. Final... read more

Kristine H.'s profile image
Kristine H. 
10 years ago

BUYER BEWARE! I purchase GE Profile refrigerator, microwave and washer and dryer less than 5 months ago, as well as extended warranties. I spend thousands! Dave, the sales agent, assured me they stand by their products and service. Well, my refrigerator went out yesterday, we lost all of our food, water dripping everywhere, and we're going out of town today. I called the Englewood store where I purchased the products from. The woman that answered the phone said, "these things happen, but we can't help you, call this number".... read more

Catherine B.'s profile image
Catherine B. 
10 years ago

I PURCHASED AN ENTIRE KITCHEN SUITE OF APPLIANCES, AS WELL AS A WASHER & DRYER FROM APPLIANCE FACTORY OUTLET FOR THE NEW HOUSE WE WERE BUILDING. I WAS TOLD BY SEAN, MY SALES REP, WHEN I PURCHASED THE APPLIANCES THAT THEY SERVICED ALL OF THE APPLIANCES THEY SOLD. AFTER MOVING IN THE NEW APPLIANCES TO THE NEW HOUSE, WE DISCOVERED THE ICE MAKER WAS NOT WORKING, NOR WAS ONE OF THE BURNERS ON THE NEW RANGE. I CALLED APPLIANCE FACTORY OUTLET ON FRIDAY, NOVEMBER 14TH, 2014, AND ASKED FOR SEAN, THE SALES REP WHO I WAS SUPPOSED TO DE... read more

Rachel S.'s profile image
Rachel S. 
11 years ago

By far the worst company I have ever had the displeasure of working with. These people sold me a washer dryer set that they claimed came with a free 10 year warranty. It didn't, which we found out when the washer broke down after less than 2 years. The company then proceeded to waste 6 months of my life "fixing" it after taking 2 months to grudgingly give me the warranty I was promised. Anytime I had to call them, I was greeted with excuses, incompetence, or downright hostility. Once it was "fixed" the washer then broke agai... read more

Frequently asked questions about Appliance Factory

How is Appliance Factory rated?

Appliance Factory has a 4.5 star rating with 707 reviews. 

When is Appliance Factory open?

Appliance Factory is closed now. It will open tomorrow at 9:00 a.m. 

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