Appliance Doctor

Clint Steib 

on Google

2 years ago

Horrible service! I called for a drain pump repair on my front load stackable washer with detailed instructions that it would require 2 workers due to lifting and removing the dryer to access the washer. The next available appointment was 2 days later with a 3 hour window. After waiting until the last few minutes of the window, only one technician showed and of course was unable to do the job alone, stating my instructions were not put in the work order! Two and a half days was wasted waiting and the job could not be complet... read more

Frank Saponaro 

on Google

4 years ago

informed repairman that the icemaker wasn’t making ice, but I could hear mechanism turning periodically. I asked if he wanted to see where the water line is, and he said no. After about 10 minutes he said the ice maker was bad and asked me if I wanted it fixed? I replied yes. I was expecting a quote, but he just proceeded to try to replace the icemaker. He tried for about 15 minutes to install the unit he had from his inventory, but he couldn’t get it to fit. He then started to take parts from the old unit and replace them f... read more

THERESE A. DOLAN 

on Google

5 years ago

I had service call that lasted exactly seven minutes. A value was reset and the spray arm cleaned. The price was $215.95. I had mentioned other issues with the dishwasher but was assured it was fine. It was not. I called and the new part and another service call will be $625.00 plus tax. They said they would dedicate the price of the former service call from this. I Googled the part and it is $89.00 on Amazon. For that price I am buying a new dishwasher. 

Mary Wagner 

on Google

6 years ago

Promised to fix my refrigerator in June, it’s August still not fixed. Told part was on backorder, then they installed broken part. Still not fixed asked for a full refund. Such bad service and they don’t call back. 

Robert Fobia 

on Google

6 years ago

This company is a rip off, guy came to my house looked two seconds at he refrigerator saio we refrigerator gadget, charge 180, for the service call, two weeks to get the gasket, I had to call them constantly, finally Tuesday they came out to put new gasket on 15 min, and said new gasket needed to expand put a chair against the door and don’t open for six hours, I said come on he said TRUST ME it will be fine, took 190. Dollars, guess what still not fixed, when I called told me they have to order another part..NEVER USE THIS ... read more