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Appliance 911 is a local, family owned and operated business serving Johnson County, KS and the entire KC Metro Area. We pride ourselves on our customer service and work ethic. We specialize in servicing all major household appliances by an experienced staff of factory certified technicians. Some of the appliance we service include refrigerators, ice makers, washers, dryers, ovens, dishwashers, water heaters, and garbage disposals. We service all major brands. We are A Rated on Angie's List and 5 Star Rated on Google! We sch... read more
16310 South Sunset Street, Olathe, KS, 66062, United States
Get directionsOwner of the business was assigned to replacing my icemaker after repeatedly not showing up for his appointments I finally called the company and after calling the company and telling them that he would not return my phone call. He immediately called me. After a heated discussion and him telling. Me hes not my maid. He told me to F off.
Shout out to Matt Dwyer and 5 star review. He did good job on our fridge. Stan Beers Merriam, Kansas
The organization was easy to deal with. Their scheduling was quick and easy. Billy, the repairman, was courteous and efficient. We needed two things repaired. One was accomplished the same day while the second required a second visit. They ran late on the scheduled 2nd visit but notified us early of the change in schedule. Billy wore a mask and was safety aware. We would recommend them to friends.
Appliance 911 is awesome!! They helped me resolve an issue with my refrigerator quickly & very cost effectively. Plus they are a joy to work with! Their vision to be a totally different kind of appliance repair company; experts at appliance repair, as well as experts at customer service. They definitely are both and I will be contacting Appliance 911 for all future repairs. Greg Emas Olathe, KS
Took them three days to come out... Glad the real 911 responders don't take that long. Technician showed up, and almost broke the door off our washer trying to get it to open with the door lock engaged. Once it was reset (by unplugging it, finally), he started shoving his screw driver into the door lock mechanism, while telling me that he already knew the pump was bad. He then tipped the machine into the wall to look for the serial number; it was in the dryer component. He changed his mind and said it was a loose wire, state... read more
Scott, called before the appointment and arrived at our home right on time, he was extremely kind and honest in his evaluation. Appreciated the work he and his associate did. And would recommend this company highly.
Scott repaired our dryer. He was knowledgeable, on time, and friendly! Thank you!
Absolutely the best experience Ive had with a service company between Carol in the office making it easy to Matt and Lex coming out on a Saturday with the part I need and talked to me about how to extend the life of the machine. I couldn't be happier will tell everyone I know!! Thanks again
Appliance 911 has a 4.6 star rating with 140 reviews.
Appliance 911 is open now. It is open 24/7.
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