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Appalachian Electric Cooperative
- Electricity Suppliers
- New Market, TN
About this business
Founded in 1940, the Appalachian Electric Cooperative is a nonprofit, member-owned and operated rural electric cooperative. It provides a range of electrical service to customers in Tennessee. The cooperative maintains more than 40,000 members. It also buys electric power from the Tennessee Valley Authority, as well as employs over 80 people. The cooperative provides inspection, line relocation, tree trimming and outdoor lighting installation services. In addition, Appalachian Electric Cooperative conducts several educationa... read more
Location details
1109 Hill Dr, New Market, TN, 37820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have called 4x this morning about a payment made online 3/27 still not reaching the bank. I don't want to get hit with a late charge. I have called the 833 telephone number automatically hangs up on you. Same with the local number what is going on
Terrible service doesn't communicate with it's "customers" with poorly run greedy management would not recommend.
I always loved AEC power. Ever since they changed over to a different pay hub, I feel I'm being ripped off. Every day, it's taking money away and having different usage costs. I used to be able to go most of the month without having to add more money, and now I'm adding money more than usual. To update my review, AEC is definitely much better than the Greeneville Light and Power.
I’ve called Appalachian Electric five times today. My first call was answered but transferred to the wrong person. On my second call, I was 7th in line, worked my way up to 1st, and was sent straight to voicemail. Third call, I was 5th in line, got to 1st, and again, voicemail. Fourth and fifth calls? I was FIRST in line and can you guess what happened ? Sent straight to voicemail. Absolutely unacceptable. Horrible front desk staff and awful customer service in the call center. Get it together.
Terrible customer service. Representatives are rude for no reason, sure I called 30 mins till closing but that's no reason to have a shitty attitude
Frequently asked questions about Appalachian Electric Cooperative
How is Appalachian Electric Cooperative rated?
Appalachian Electric Cooperative has a 2.3 star rating with 202 reviews.
When is Appalachian Electric Cooperative open?
Appalachian Electric Cooperative is closed now. It will open at 9:00 a.m.
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