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a.p.i. Alarm Inc.

2.7

About this business

Location details

3025 Portage Ave #220, Winnipeg, MB, R3K 2E2, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7241 reviews
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Robert's profile image
Robert 
a week ago

Avoid This Company at All Costs — Zero Customer Service I’ve been trying to reach API for months since they took over, and it’s been nothing but a nightmare. Today alone I spent 3.5 hours on hold and still couldn’t get anyone to answer. They simply don’t pick up the phone, don’t respond, and don’t care. Their customer service is non-existent. I’m now calling to cancel all three of my locations with them because it’s impossible to run a business when your provider refuses to communicate. If you’re considering them—stay awa... read more

Nan P.'s profile image
Nan P. 
2 weeks ago

Wish I could give Negative star rating. We also have been affected by the recent transfer from Bell/MTS to a.p.i.. Went to office at 220-3025 Portage Ave. it was in process of being moved out, no forwarding address. Other address at 3657 Robin Blvd. is also not valid. Emailed a termination of service Oct 25, still waiting for reply. Our system was off line due to renovations, told we had 96 hours only. That was 3 weeks ago. Put stop payment on auto withdrawals. BBB compliant in process as well as with the office of Ministe... read more

Syed H.'s profile image
Syed H. 
3 weeks ago

Very poor service, or rather no service. Last month I complained, promised me our technician would contact me, but till now, one and a half months later, nobody has shown up. Why Bell have given security services to api? 

Shawn J.'s profile image
Shawn J. 
a month ago

I do not recommend this company after Bell Canada sold it to them. Cannot get through to their customer service and or technical support. Very disgusting!! 

Luisa M.'s profile image
Luisa M. 
a month ago

I have been tryng to call this company for 5 days now and evey extension i choose, no one answers very poor CS, does anyone actually work in this company? i wouldn't even give them a 1 star ..  

Paula B.'s profile image
Paula B. 
a month ago

I moved from another Province to Ontario.  I was advised when I cancelled my Smart Home Services there would be a penalty since I had a 3 year contract and 1 year remaining.  However, I was advised I would receive a refund of the $250 early cancellation fee since I was installing Bell Home Service in new residence.  I was not advised there was a business sale with a.p.i. at the time.  The refund is not happening and I am not able to get confirmation from Bell, who advised me that it is up to this new company.  a.p.i. has no ... read more

Frequently asked questions about a.p.i. Alarm Inc.

How is a.p.i. Alarm Inc. rated?

a.p.i. Alarm Inc. has a 2.7 star rating with 241 reviews. 

When is a.p.i. Alarm Inc. open?

a.p.i. Alarm Inc. is open now. It will close at 5:00 p.m.  

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