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2579 Augustine Herman Hwy, Chesapeake City, MD, 21915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Formal Complaint – Unlawful Restriction of Funds and Breach of Member Agreement I am writing to express my absolute outrage regarding the repeated blocking of my legitimate transactions at vehicle rental agencies. Despite having more than sufficient funds in my account, APG Federal Credit Union has consistently prevented me from accessing my own money, causing significant financial distress and personal hardship. This is a failure of your Institutions Fiduciary Duty to its Members. Because of these repeated and unjustified... read more
Knowledgeable and friendly staff. Very helpful in setting up our account.
This was one of the most frustrating banking experiences I’ve had. I waited an unreasonable amount of time with barely any communication from staff. The lobby wasn’t even busy, yet no one seemed able or willing to help. There was a gentleman in the office who wasn't helping. The assistant manager is rude and she is very condescending. Very poor leadership. It’s clear this location is disorganized and understaffed, and customer service is not a priority. I won’t be returning, and I’ll be moving my accounts elsewhere.
Awful experience. Applied for a loan and was approved after providing all supporting documentation and credit. Drivers license. paystubs, buyers orders and so on, all of which clearly showed where I live and work. I was emailing with a rep from loan closing who also saw all of the supporting documentation. I was told to set an appointment with a branch to finalize paperwork the next day. After a 2 hour drive I arrive to find out that I qualified for the loan BUT NOT for membership because I did not live work or worship in Ce... read more
Exceptional service and staff. Will highly recommend and they actually take time to deal with you and your questions/banking needs. Just truly exceptional service!!!!!
APGFCU - Chesapeake City Branch has a 3.2 star rating with 9 reviews.
APGFCU - Chesapeake City Branch is closed now. It will open tomorrow at 9:00 a.m.
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