Apex Automotive

Arthur Dellea 

on Google

3 weeks ago

Bob prioritizes clients he perceives as more lucrative, potentially at the expense of long-standing local customers. Apex Automotive, owned by Bob Holcomb, has garnered numerous complaints detailing a consistently negative customer experience. He's rude, condescending, and unprofessional, often turning away local customers for reasons such as car type, perceived lack of maintenance, or simply for questioning his diagnoses or pricing. Customers report instances of unauthorized work, inflated costs, and being yelled at or dism... read more

Steven Coe 

on Google

a month ago

Attempted to get a quote for simple break repairs. I am assisting someone else. Asked me the make and model I said hold on a moment need to check his response was "you don't know what kind of car you drive...we're not interested" and hung up on me. Old man has the customer service instincts of a barn goat 

Leanna DiCantio 

on Google

a month ago

They don’t really do their job, they just tell you to go somewhere else if you have anything wrong with your car. It was a struggle just getting an appointment and they cancelled when i asked if they would be willing to check the transmission fluid anytime sooner than a week later. Wouldn’t recommend — I only spoke to one person and they might’ve been having a bad day but still gave the energy of not running a trustworthy business, when his only reasoning was, “we haven’t seen your car before.” I just went to Bachetti’s inst... read more

AC R 

on Google

a month ago

As a mechanic and former Auto Shop owner, do not use this business.