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Apex Automotive
- Automotive
- Great Barrington, MA
About this business
Location details
9 Crissey Rd, Great Barrington, MA, 01230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just had my breaks, oil change, and inspection completed here for the first time. Customer service was by far the best I have received at a mechanic in years. My car was returned to me in great condition and I will definitely return. Highly recommended.
TOTAL DISAPPOINTMENT. If I could give zero stars, I would. I had an incredibly disappointing experience at Apex Automotive in Great Barrington, Massachusetts. After a decent initial conversation with Michael about scheduling a vehicle assessment for my 2009 Infiniti, I dropped my car off as instructed. Relieved that my car was going to be able to get serviced, my relief quickly unraveled on Friday morning after speaking with Bob, the owner of apex auto. Instead of a helpful discussion, I was met with a barrage of condescensi... read more
Apex offers state vehicle inspections. They were able to get my car in quickly for an inspection at the end of the day on a Friday. My car did not pass due to a problem they identified with my emergency brake-- they recommended I bring my car back another day in order for them to get a better understanding of the problem. I did bring my car back and they examined it again, and told me I required an expensive (approximately $400) repair involving three hours of labor and two new "rear brake cables," which they reduced by abou... read more
I didn’t believe all the reviews about the rudeness, but it’s true. GB has lost some of the better mechanics in the past few years and sad that APEX is all that is left given their attitude towards their customers.
I’ve never dealt with such honest and professional mechanics in my life. I have been using them since I moved here almost 5 years ago and I’m so grateful to them and their services.
Frequently asked questions about Apex Automotive
How is Apex Automotive rated?
Apex Automotive has a 3.5 star rating with 82 reviews.
When is Apex Automotive open?
Apex Automotive is open now. It will close at 5:00 p.m.
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