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Apartment People
- Residential Leasing
- Chicago, IL
About this business
Location details
928 W Diversey Pkwy, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
The application process run by The Apartment People is a scam. My fiancée and I toured an apartment, paid $160 in application fees, and then had “been approved” to rent the unit. We were then informed that the next step was to pay a deposit worth a full month’s rent and only AFTER paying would we receive a lease to sign. I asked multiple times to get a lease that I could review and execute before paying and they simply refused. They also refused to refund my application fee despite running a completely unreasonable applica... read more
They ghosted us twice. My partner and I struggled for months trying to find an apartment and attempted to reach out to the apartment people on numerous occasions. They responded once and then never again.
No matter how many times I called, no one answered. Extremely unprofessional and gives you an idea how unreliable the apartment people are.
AWESOME team! The Apartment people team is polite, friendly, helpful and have patience with my inquiries. I have been with them since 2020 and every one has been a pleasure to work with. They helped me find the best tenant (they are truly a wonderful tenant) within days and I could not be more pleased with their customer service. Most recently Bernard assisted me with adding someone to the lease and what I thought was a complicated process he explained everything and even provided a timeline to complete the process. I 100% e... read more
I booked an appointment online and called a few hours beforehand to confirm. Unfortunately, the person I spoke with was unhelpful—he took my information and then abruptly hung up on me. I’m left wondering whether I should even bother showing up for the appointment. Truly disappointing customer service. I had used this service many years ago when I was younger (I'm 37 now), and back then, I had a very troubling experience where the person showed me his own apartment and made inappropriate advances. I nearly pressed charges. ... read more
Frequently asked questions about Apartment People
How is Apartment People rated?
Apartment People has a 5 star rating with 1 review.
When is Apartment People open?
Apartment People is closed now. It will open at 10:00 a.m.
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