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AO Smith

2.9

About this business

Location details

106 Adkisson Street, Ashland City, TN, 37015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.917 reviews
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Angela Priso's profile image
Angela Priso 
2 months ago

First, I would have never chosen A.O. Smith water heater!! It was the Whirlpool replacement after a leak from Lowes. Now the rest: the wait times are obscene, but based on the quality of their products I would image they get an insurmountable number of complaints calls. Their cheap product keeps failing and they want to keep replacing the same faulty parts instead of replacing the unit. It has failed twice now in a 6 mnth time span. When I pushed back they had someone call from technical support to tell me my warranty was ex... read more

Wayne Smith's profile image
Wayne Smith 
a year ago

After my 2 month old electric water heater broke, I called for warranty repairs. AO Smith provided two local contractors that they use for warranty work. One only works on gas appliances and the other was so piss poor they wouldn't return my phone calls. After getting permission, I went outside of their network and the repairs were estimated at just over $600. I got the price down to $300 and AO Smith would only reimburse me $100. Their warranty SUCKS and I WILL NEVER BUY ANOTHER AO SMITH PRODUCT FOR ANY OF MY HOUSES! 

salvador mendoza's profile image
salvador mendoza 
a year ago

No me resolvió nada 

Shavonna Humphries's profile image
Shavonna Humphries 
2 years ago

Workplace and leadership. The worst !! Don’t even waste your time here !! 

Kelly Shaffer's profile image
Kelly Shaffer 
2 years ago

They took vacation hours from my spouse , wouldn’t give him his fmla after filing it twice! The way they asked ? Then they never gave him his sign on bonus after working two years for them ! And his checks are messed up not just once but multiple times! Don’t work here !!!! They will run you to death and then treat you like trash ! 

Frequently asked questions about AO Smith

How is AO Smith rated?

AO Smith has a 2.9 star rating with 17 reviews. 

When is AO Smith open?

AO Smith is closed now. It will open on Monday at 7:00 a.m. 

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