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AO Smith

3.1

About this business

Location details

106 Adkisson Street, Ashland City, TN, 37015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.116 reviews
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Wayne Smith's profile image
Wayne Smith 
on Google
4 months ago

After my 2 month old electric water heater broke, I called for warranty repairs. AO Smith provided two local contractors that they use for warranty work. One only works on gas appliances and the other was so piss poor they wouldn't return my phone calls. After getting permission, I went outside of their network and the repairs were estimated at just over $600. I got the price down to $300 and AO Smith would only reimburse me $100. Their warranty SUCKS and I WILL NEVER BUY ANOTHER AO SMITH PRODUCT FOR ANY OF MY HOUSES! 

salvador mendoza's profile image
salvador mendoza 
on Google
a year ago

No me resolvió nada 

Shavonna Humphries's profile image
Shavonna Humphries 
on Google
a year ago

Workplace and leadership. The worst !! Don’t even waste your time here !! 

Kelly Shaffer's profile image
Kelly Shaffer 
on Google
a year ago

They took vacation hours from my spouse , wouldn’t give him his fmla after filing it twice! The way they asked ? Then they never gave him his sign on bonus after working two years for them ! And his checks are messed up not just once but multiple times! Don’t work here !!!! They will run you to death and then treat you like trash ! 

Christopher Carr's profile image
Christopher Carr 
on Google
2 years ago

I bought a water heater, and immediately had issues with the water temperature being scalding hot despite the thermostat being set to the lowest level. I called about the warranty, and was given a plumber to call but they said if I can't get that plumber, then I need to call a local plumber and they will reimburse me. The recommended plumber doesn't operate in my state, so I called a local plumber. Long story short, they had to replace several parts and it ended up costing $400. The warranty only reimbursed $100 of this. Whe... read more

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Frequently asked questions about AO Smith

How is AO Smith rated?

AO Smith has a 3.1 star rating with 16 reviews. 

When is AO Smith open?

AO Smith is closed now. It will open on Monday at 7:00 a.m. 

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