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Shop G017-G019 Cavill Lane, 3113 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely disappointed with the service at this bank. I have visited this branch multiple times because it is conveniently located near my workplace, but every visit has been a frustrating experience. Despite having customers waiting, only two staff members appear to be available one serving customers and the other assisting people as they arrive. On my most recent visit, there were only three people ahead of me, yet I waited more than 35 minutes without being served. This level of service is simply unacceptable. I even... read more
I had excellent service from I think his name was Harry he updated all my details and checked a query I had only gave 3 stars because I'm from interstate but Harry I'll give you 5 thanks for your help today 🌞
I would like to thank Harry Wang at the ANZ Surfers Paradise Specialist Hub for his outstanding customer service. Today, Harry helped me with a challenging banking matter and was patient, professional, and genuinely willing to listen. He took the time to understand my concerns, treated me with respect, and remained calm and solution-focused throughout the process. As a relatively new customer, I felt heard, understood, and well supported. Harry is an excellent example of how customer service should be delivered, and ANZ is f... read more
Archie at the front desk was an absolute lifesaver. Went above and beyond to help. Really appreciated
Looks like a bank but is apparently not a bank. Took in an ANZ cheque to cash. Got told sorry we can't do that, we don't have a teller here. What is even the point of the place then?
ANZ Branch Surfers Paradise has a 2.6 star rating with 74 reviews.
ANZ Branch Surfers Paradise is closed now. It will open on Monday at 9:30 a.m.
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