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Animal Emergency Clinic

4.2

About this business

Providing Quality Emergency and Critical Care So That Animals May Continue to Positively Influence Our Lives 

Location details

393 Woods Lake Rd, Greenville, SC, 29607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2835 reviews
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Crystal B.'s profile image
Crystal B. 
8 years ago

Dr. Rogers is an amazing, caring vet. On Saturday we brought our baby Gator there hoping to give him just a few more days of antibiotics to see if he would improve, after being told he may not make it. Dr. Rogers used her own personal experience with her dog and her intelligence to treat Gator. Today, his fever broke and he is trying to stand on his own, a tremendous improvement to where he was on Saturday morning. I have never met such a caring, giving, and loving person and would make her my vet on a every week basis if po... read more

Humming B.'s profile image
Humming B. 
8 years ago

They are significantly understaffed for an emergency clinic. 2.5 to 4 hour waits are unacceptable. Most people come with "emergencies" so then prioritizing among those emergencies to the point of making someone sit there for 4 hours with their pet emergency is unkind. If you run an emergency hospital - staff it appropriately. 

Noah S.'s profile image
11 years ago

On 6/15/2013 I called and explained to the girl that I had a emergency with my cat who has been throwing up and not eating and drinking for the last few days and asked if i could work out some type of payment plan due to my hours being cut at work. She was a little abrupt in her response that we don't do payment plans and full payment is due at services rendered and I explained how sick my 3 year Persian was and that I just lost my mom and this was her cat and I couldn't handle another loss this year. I felt her compassion t... read more

Crystal C.'s profile image
Crystal C. 
11 years ago

VERY rude and cold staff. The doctor was going to admit my cat overnight because she was dehydrated and throwing up for 3 days repeatedly, but once they found I couldn't pay them with anything but a post dated check for the same week because I got paid on Friday (it was a Monday night) they actually had the nerve to make me call my family and friends for 1/3 of the bill up front. I had been unemployeed for 6 weeks and just started a new job and don't get paid until Friday. Then after a friend agreed to pay the money to get h... read more

Dawn S.'s profile image
12 years ago

Awesome Staff – I just took my 6 year old chihuahua to the clinic because she was attacked by another dog. They staff was excellent. They were very caring and considerate. We ultimately decided to have her euthanized because of the extent of her injuries. They offered a cast of her paw and offered to let us be with her. Everyone of the staff was concerned for us knowing how much she meant to us. They even placed her in a small casket so we could bring her home for burial. Can not say enough good about all of the staff and Dr... read more

singerchatter's profile image
singerchatter 
13 years ago

Have a difficult time understanding the negative reviews – I really have a difficult time understanding any negatives. We've never had anything but a good, professional experience here and would totally trust them with our precious dogs' lives. Tonight was our third or fourth experience here and again, just very impressed. 

qybkqz2's profile image
14 years ago

Traumatic Experience!! – I took my cat here b/c he had just stopped urinating on a Friday night. He has never had any problems before. He would try to go, but couldn't. I immediately took him to the hospital. They kept him until Monday morning at 6am (my pick up time. The hospital praised me on how early I noticed it. Well, when I went to pick up my cat that Monday morning, he was not ready. I waited & waited. It was now about 8am. The doctor told me that they had been unable to give him his medicine the whole time he was th... read more

Chantel M.'s profile image
Chantel M. 
14 years ago

Traumatic Experience!! I took my cat here b/c he had just stopped urinating on a Friday night. He has never had any problems before. He would try to go, but couldn't. I immediately took him to the hospital. They kept him until Monday morning at 6am (my pick up time. The hospital praised me on how early I noticed it. Well, when I went to pick up my cat that Monday morning, he was not ready. I waited & waited. It was now about 8am. The doctor told me that they had been unable to give him his medicine the whole time he was ther... read more

B A.'s profile image
14 years ago

Thanks, But I Hope I Never See You Again! Late saturday afternoon my dog gashed open her side. She wasn't bleeding but It was big & nasty. When I got to the clinic, the place was packed! I filled out the paperwork & waited my turn. While waiting I saw sick & not so sick pets & hurt & not so hurt pets. I watched the receptionist skillfully juggle phone calls, paperwork, questions, check outs, & incoming emergencies. One lady came in & caused a scene about the "obscene" cost of the office visit & how they were gonna "let her p... read more

Frequently asked questions about Animal Emergency Clinic

How is Animal Emergency Clinic rated?

Animal Emergency Clinic has a 4.2 star rating with 835 reviews. 

When is Animal Emergency Clinic open?

Animal Emergency Clinic is closed now. It will open tomorrow at 9:00 a.m. 

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