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Animal Emergency Center of Sandy Springs
- Emergency Pet Hospital
- Sandy Springs, GA
About this business
We specialize in small animal emergency and critical care (dogs & cats). Dr. DeWayne Biddle is board certified in emergency and critical care and owner of the hospital.
Location details
228 Sandy Springs Place Northeast, Sandy Springs, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 p.m. to 8:00 a.m. | |
| Tue | 6:00 p.m. to 8:00 a.m. | |
| Wed | 6:00 p.m. to 8:00 a.m. | |
| Thu | 6:00 p.m. to 6:00 a.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
"Hi Cherece, Thank you for your feedback. I am so sorry that you had such a bad experience with us. I know that you brought Niko to us because you love him and you wanted to help him. Our goal is the same - to provide the best care for your pet. Although communication can be particularly challenging in emergency situations, no one ever deserves to be shamed for seeking treatment. We all feel passionate about animals here, but I know that treating people with compassion and understanding is every bit as important. I promise t... read more
I have never felt more terrible about a vet in my life. We went in for emergency care for our dog who had an abcess in his teeth, grant it, it has been determined it was very, very bad and the smell was awful, but the vet tech proceeds to ask us in the most harsh manner, "how long has he been like that, and how could you live with him like this?! " We already feel awful enough and our dog is very sick. The last thing you want is to be shamed in front of the whole office. I was literally in tear. When you seek medical attenti... read more
They were horrible when I took my litter of puppies in my an emergency visit. I asked them to take temperatures and listen to respirations and they refused. They advised me to put the two worst ones down that I pointed out but I begged them to check the others and the just looked in the box and said they seem fine. I got home and not even an hour later I was losing another puppy. I know there may have been nothing they could do, but if they would've just checked temps and heart rates like I begged I wouldn't have taken home ... read more
I first called AEC of Sandy Springs to inquire about their pricing/treatment options for my GSD Layla, (not sure who answered) but she took the time to throughly answer all of my questions. Later that night when my husband came home, Layla got a little overly excited & jumped up on him, which resulted in her catheter coming loose. When we arrived to AEC with our moody pooch, we were warmly greeted by this awesome Vet Tech. She went to the back and retrieved some bandages + antiseptic and came into the lobby to take out the c... read more
After being greeted by an irate woman who tried to drag my little scared dog back with a neck leash... the doctor comes out. He seemed knowledgeable at first until his explanation for why the dog was throwing up for 20 hours was... she must of gotten a hold of some pant***ies.... that was do absurd I didn't think he was serious at first..... not raid residue.... that couldn't have done it... just.... must have been pant**ies...
We talked with Dr. Biddle, the owner. He was great. He spent maybe 20 minutes [and they were somewhat busy too] with us outlining a strategy for diagnosing liver cancer in our beagle. And it didn't even involve the AEC, and he didn;t charge us. It would have later if we'd had exploratories and biopsies and all that, but he said go to the regular vet and get a Cushing;s test, and see if her numbers get better after 2 weeks. She didn't last that long but that wasn't Dr B's fault of course. Really smart and nice guy, he does ca... read more
Just a few months back, I had a dog that collapsed after a walk at 3 am. I immediately put her in the car, and rushed her to this Vet. I arrived about 4 am to find that the door at AECof SS was locked, and the lights were out. The sign on the door read “be patient, we hear the doorbell, and will be there soon”. I knocked hard, and looked in the windows for someone to pay attention to me. I waited in the cold dark morning for 20 minutes as my beloved dog lay lifeless in my arms. I finally drove down the street to GVS, and the... read more
Our beloved cat suddenly suffered heart failure last July. It was just after 6, our regular vet was closed and we brought him to the Animal Emergency Center. We were greeted by the kindest staff and doctors, who gave him immediate attention. I don't think he would have had better or quicker care anywhere. We lost our Bean that day, but the AEC will forever hold a dear place in my heart for their caring and genuine interest in doing whatever they could to save him. You could tell that Dr. McKenzie and his staff really cared a... read more
My friend recommended this facility to me and now I'm recommending it to you. I have taken 2 of my cats to this emergency vet clinic and received nothing but the best of service from the entire staff. They communicated in detail information regarding my pet ensuring that I fully understood everything. They are very caring, informative and have the state of the art equipment. I highly recommend this facility and it's staff.
Frequently asked questions about Animal Emergency Center of Sandy Springs
How is Animal Emergency Center of Sandy Springs rated?
Animal Emergency Center of Sandy Springs has a 4.3 star rating with 269 reviews.
When is Animal Emergency Center of Sandy Springs open?
Animal Emergency Center of Sandy Springs is closed now. It will open on Monday at 6:00 p.m.
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