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SH af11/148 Bunda St, SH Af11, 148 Bunda St, Canberra, ACT, 2601, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I had a disappointing experience at the Angus & Coote store in Canberra. I asked a staff member to check the price of a necklace, and after looking it up she told me the price and then said, “that’s probably far outside your budget.” I found this comment extremely rude, inappropriate, and presumptuous. Maybe don’t assume a customer’s financial situation or make comments like that?? I will still be buying the necklace; just online instead.
The staff were lovely and helped me find just what I was looking for. I would highly recommend.
The staff were extremely rude, unprofessional and completely uncooperative. Basic customer service was lacking, i issued a feedback though thier website and response provided was making excause for thier staff racism behaviour.. when i went back to collect my ring i was interminated by thier staff due to be honest feedback to thier head office. Again i reported the matter. I would not recommend anyone visiting this store thier behaviour of racism and rudness make this beautiful city ugly.
Very disappointing experience. The staff were extremely rude, unprofessional and completely uncooperative. Basic customer service was lacking, and my concerns were dismissed rather than addressed. I also contacted other branches in Canberra (Belconnen and Woden), hoping they could help, but they were making excuses and behaving rudely and unprofessionally. I would not recommend these stores to anyone.
Went into this store & was served by Lisa. Can’t thank her enough for the excellent customer service I received. I swore I was never going to return, due to a rude salesperson last year but she turned my experience around. She was very helpful, pleasant and happy to assist. So Thank you Lisa 👏, keep up the great work. We will see you again in the future for sure.
Angus & Coote has a 3.3 star rating with 19 reviews.
Angus & Coote is open now. It will close at 5:30 p.m.
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