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Andover Optical
- Healthcare
- Andover, MN
About this business
Welcome to Andover Optical! Since 1975, we have been providing eyeglasses and prescription sunglasses to customers in the greater Andover area. Our selection includes the top eyewear designers, and out dedicated team will help you find the glasses that best suit your needs and style. With over 20 years of experience, Dr. Jeff Smith provides high quality eye care We are here to listen to your concerns and develop an eye care plan that will protect your eye sight throughout your life. We also specialize in: Prescription eyewea... read more
Location details
13855 Round Lake Blvd NW, Andover, MN, 55304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Patients should always be informed about their options and any associated cost. Andover optical charged me 40$ for "retinal photos" instead of dilation, knowing it's not covered by insurance and never discussed my options or extra charges. Just did it like it was normal and then charged me. The clinic left a lot to be desired, It was dingy and outdated which made me question the quality of care. I expected a more professional environment.
Staff helped me choose my new glasses I really enjoyed having others give me their opinions on them it really helped I was in between 8 different pairs but they helped narrow it down. I hope the staff know how much they are appreciated to bad I had to edit my review I got seriously faulty glasses from here and instead of taking responsibility for them they want me to buy a new pair why in the hell should I pay for them your supplier seriously screwed up my lenses are peeling
. I appreciate that they open at 8am. Other than these guys, all others I saw don’t open until 9-10am. This was the very first time we’ve ever been here, we didn’t have an appt, just walked in. they were super friendly and very fast & efficient so we had more than enough time to get my son to his school on time!
Had to have a reorder on my lens. Waited 2 weeks and then called. Individual at the desk had the the "deer in the headlight" response and then said her Mgr would have to call me right back. I waited 3 hours and then called them back. Had to wait for the Mgr. He sounded like he was giving me the round about story. I suspect they were never ordered the first time.
Frequently asked questions about Andover Optical
How is Andover Optical rated?
Andover Optical has a 4.7 star rating with 200 reviews.
When is Andover Optical open?
Andover Optical is closed now. It will open tomorrow at 9:00 a.m.
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