Anchor Down Apartments

WEN 

on Google

a week ago

We had a fantastic stay at Anchordown Apartments! The 2-bedroom apartment was super spacious, sparkling clean, and fully equipped with everything we needed. Having a functional kitchen was a lifesaver for preparing meals for our toddler, and the in-room laundry facilities made traveling with a young child so much easier. The surroundings were peaceful and quiet, so our little one slept soundly every night. Great location and overall wonderful experience. Highly recommend to families traveling with young kids, and we would de... read more

Olivia Hewitt 

on Google

2 weeks ago

Unfortunately, this was one of the worst customer service experiences I’ve had. I booked through Agoda and drove around two hours to stay here, only to be told on arrival that the property was fully booked and there was no room for me. I understand that overbookings can happen. What was unacceptable was the way the receptionist, Jie, handled the situation. I explained that I had travelled two hours, had nowhere else organised to stay, and asked her several times to please help me contact Agoda so we could resolve it. I eve... read more

Deepak Vincent 

on Google

9 months ago

This property is very conveniently located, probably one of the closest stays to Surfers Paradise, and easily accessible by walking, which is a big plus especially during the busy Christmas to New Year period. Parking is available in the basement, which is handy. The building itself is an older property, so some wear and tear is expected. If you’re okay with that, the stay is reasonable for the price paid, especially considering that many nearby options are significantly more expensive with a hefty price tag. The property al... read more

Louie 

on Google

a year ago

Owners love to wash their hands of any responsibility by pulling the "we don't speak good English" card. Absolutely bare minimum service with not a care in the world for your situation, health or safety. Had my bike stolen from the underground carpark and only after repeated attempts to converse with them did they bother to check the cameras - after which they said they couldn't do anything.