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Amtrak Michigan Services

3.4

About this business

Location details

440 Century Ave SW, Grand Rapids, ND, 49503, United States

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WeekdayScheduleStatus
Mon7:40 a.m. to 9:55 p.m.
Tue7:40 a.m. to 9:55 p.m.
Wed7:40 a.m. to 9:55 p.m.
Thu7:40 a.m. to 9:55 p.m.
Fri7:40 a.m. to 9:55 p.m.
Sat7:40 a.m. to 9:55 p.m.
Sun7:40 a.m. to 9:55 p.m.
3.410 reviews
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Sandy Lathrop's profile image
Sandy Lathrop 
7 years ago

sitting just outside Holland for an hour waiting for crew to show up, and move a train that was just left on the tracks without crew ! I still have an hour drive home once we get into Holland, and no one knows when the will be here to move the train ! 

Sandy Lathrop Kuhle's profile image
Sandy Lathrop Kuhle 
7 years ago

sitting just outside Holland for an hour waiting for crew to show up, and move a train that was just left on the tracks without crew ! I still have an hour drive home once we get into Holland, and no one knows when the will be here to move the train ! 

William Schranz's profile image
William Schranz 
7 years ago

I am currently on train 355 from Detroit to Chicago which departed at 6pm. I moved from my seat to what was supposed to be the quiet car, but there’s more talking in this car the the one I left. I was hoping to get some sleep. I am participating in a 20 mile hike vie veteran suicide awareness tomorrow and I am unable to sleep because the quiet car is louder than the other cars. This is a unprofessional way to conduct business. 

Ed Speck's profile image
Ed Speck 
7 years ago

What’s worse than waiting for a train for 3 house? Waiting 3 hours and being told the train is late but about to arrive in 5 minutes for the entire 3 hours. We waited 3 hours for train 0355 today at the Troy location. Tried calling customer service and they had know idea why it was late. They then routed me to “customer relations” at 7:25, funny after being on hold for 35 minutes the recoding said the office of customer relations is now closed. Apparently at 8 o’clock everyone just goes home and they hang up on anyone that i... read more

Amy Crider Athy's profile image
Amy Crider Athy 
8 years ago

The conductor, Chris, was very friendly, making everyone feel welcome. The Business Class seats were not as roomy as other routes that I have taken, but that wasn't that bad as Amtrak's seats are generally roomy in the first place. 

Dayna BK's profile image
Dayna BK 
10 years ago
Travis Lea's profile image
Travis Lea 
10 years ago

I have taken this route for 15 years and I cannot understand why the CSX track between Michigan City and Grand Rapids has not seen any substantial upgrades. The speed limits are horribly slow, especially through the csx yard in Wyoming. I could see this trip being much faster if Amtrak and CSX upgraded the track for higher speed limits. Very disappointing. 

Marilyn Thompson's profile image
Marilyn Thompson 
12 years ago
Juan Rafael Francisco's profile image
Juan Rafael Francisco 
12 years ago

Frequently asked questions about Amtrak Michigan Services

How is Amtrak Michigan Services rated?

Amtrak Michigan Services has a 3.4 star rating with 10 reviews. 

When is Amtrak Michigan Services open?

Amtrak Michigan Services is open now. It will close at 9:55 p.m.  

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