Amped Fitness (Richardson)

Palwasha Wasti 

on Google

a day ago

⭐ Poor Management and Unprofessional Service! It’s honestly concerning to see how poorly this gym handles membership issues. A friend of mine has been dealing with an unfair billing situation, and instead of offering a reasonable solution, the staff has made the entire process frustrating and stressful. Multiple attempts to get clarification have led nowhere. A business that values its members should be transparent about its policies and willing to address concerns rather than leaving people feeling helpless. This experien... read more

Batool Abukhadair 

on Google

2 days ago

One star is honestly too generous for this place! After seeing what my friend went through, I wouldn’t trust this gym with a single dollar. Almost $100 in charges after his membership was supposed to be frozen? Are you kidding me?! What exactly do they think they’re doing? Taking people’s money and then ignoring them when they ask for answers? Absolutely ridiculous! The lack of professionalism and accountability is unbelievable. I would NEVER recommend this gym. Save your money and stay away! 

tilcia herrera 

on Google

2 days ago

⭐ I was considering this gym, but after seeing how they handled my friend's situation, I would never feel comfortable signing up. He was told his membership freeze was approved, yet they are now asking him to pay almost $100. He tried contacting management and sent the email they requested, but received no response. If a gym cannot handle a simple billing issue or communicate with its members, that’s a major concern. I’ll take my business somewhere that values its customers. 

Kurt Becker 

on Google

2 days ago

⭐ I was thinking about joining this gym, but after hearing about my friend's experience, I definitely have second thoughts. He was told his membership was frozen for 3 months, but now they are demanding almost $100. He tried reaching management several times and emailed them as requested, but nobody bothered to respond. If this is how they handle customer issues, I don’t trust them with my money. I’ll be looking for another gym with better management and customer service. 

Dr.Batool M 

on Google

2 days ago

If I could give this gym ZERO stars, I would! Absolutely terrible customer service. The staff are rude, unprofessional, and have a horrible attitude. They charged me extra money, and when I confronted them about it, they refused to refund me. Completely unacceptable! They seem to care more about taking your money than respecting their customers. Worst gym experience ever! Stay away from this place. I highly DO NOT recommend it!