AMI Locals

Stephen E. 

on Birdeye

a month ago

This company is clearly a switch and bait scam/. We booked this 10 days before our visit and after we paid and then booked nonrefundable airline tickets we were contacted and said the building was under construction due to multiple hurricanes. We were then changed to an inferior rental. When we arrived, we decided to drive by this property and found its not only not under construction, but it was occupied with people on vacation. After multiple complaints and no responses, I decided to post this.  

Janvi T. 

on Birdeye

5 months ago

AMI Locals CUSTOMER SERVICE +1 (805)- 41O 56OO AMI Locals PHONE NUMBER +1 (805)- 41O 56OO AMI Locals CUSTOMER SERVICE +1 (805)- 41O 56OO AMI Locals PHONE NUMBER +1 (805)- 41O 56OO AMI Locals CUSTOMER SERVICE +1 (805)- 41O 56OO AMI Locals PHONE NUMBER +1 (805)- 41O 56OO AMI Locals CUSTOMER SERVICE +1 (805)- 41O 56OO AMI Locals PHONE NUMBER +1 (805)- 41O 56OO  

P Steve C. 

on Birdeye

2 years ago

Avoid any property that is managed by AMI Locals. They are absolutely horrible. They have no idea what customer service expectations are in this day and age. For example, AFTER you pay you will be sent a contract to complete which basically says no refunds, even if there is a hurricane, mandatory evacuation, nuclear war, anything. Also, don't even think of asking for a later checkout. The answer will simply be NO, we don't do that. In my case, I never received the contract that they require to be signed before moving i... read more

Kevin H. 

on Birdeye

2 years ago

Recently stayed at an AMI Locals property for a special birthday week and to celebrate our two older college daughters achievements and military departure. Before arrival, we were excited to stay at CASTLE AZUL, later we recognize it is CASTLE "de Money Pit". The home had HVAC issues leaving two main bedrooms at over 80 degrees until Monday afternoon, we checked in Saturday. 90 percent of the windows in the home needed to be closed and locked as the tops had all slumped down. The home has absolutely beautiful lighting throug... read more

cp k. 

on Birdeye

3 years ago

We stayed at driftwood motel egret nest #2 October 14-17, 2021. I had several issues that they unfortunately failed and refused to resolve. 1. There is one assigned parking space per unit. I texted and asked where to park second car. I was told on the street across from the motel in permit area. Spaces were marked “permit only.” I was not provided a hang tag or anything. City of Anna Maria promptly ticketed us a $75 parking ticket. When I reached out and asked what gives? We parked where you told us to park. the ... read more

chris p. 

on Birdeye

3 years ago

They rented us a home called the Deckhouse. It was $6,500 for the week. If you like stairs, you will love this place. There are 2 flights to get to the first floor and there but all the bedrooms are on the 2nd floor. The first thing you notice is how cheap the furnishings are. Its unbelievable. Secondly, hope you do not like or need to watch TV? The owner is too cheap to subscribe to the local cable so if you do not have a streaming service of your own, bring a radio! Finally, I inadvertently left my wallet by the p... read more

McClinton H. 

on Birdeye

3 years ago

"We had a miserable stay at this Airbnb. First, I called multiple times to request an early check-in. I was told to call the morning of to see if the unit was booked the night before. Luckily, the unit didn’t get booked the night before, so we asked for an early check-in (2 hours early) which then was quote almost $500 to check-in early. I was shocked that this would be the business practice of an Airbnb. I declined the amount and just said I would arrive at 4pm. Shelly the manager told me that I was all set and would receiv... read more

Lona P. 

on Birdeye

4 years ago

I attempted to book a vacation with AMI Locals using AirBnB. While it was advertised as an instant booking with confirmation -- and my money was immediately taken -- a few days later I received a message saying that due to a "glitch," my trip was being canceled. When I asked for more details I was told that "Due to technical issues with Airbnb, they were not advertising our pricing and calendar correctly. Your reservation also never come over to our system, it is only confirmed on their side. We do have those dates available... read more