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AmeriGas Propane
- Propane
- Rock Falls, IL
About this business
Choose AmeriGas Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
2701 E Rock Falls Rd, Rock Falls, IL, 61071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst costumer service. You can't talk to a local office about billing questions. They charged my card without authorization for hidden fees and never let me know when they were coming to pick up my tanks after I canceled my contract. I had to remind them 3 times that I still had empty tanks and then one day they were just gone and I had over $300 in charges on my card.
Have owed me a refund for propane unused for 9 months. Closed my account without 180$ dollars 3/24/23 being returned! Called over 20 times!
Fantastic driver - 5 stars! Company, not good - 1 star. So many additional fees. Now that all the local offices have been closed and corporate has completely taken over...we're just a number now, not a customer.
Been calling for 3 months now for delivery to dollar general in Milledgeville get through to a corporate answering service and told oh we are so sorry we will deliver tomorrow. 3 months now my store has not had a tank delivery. This is ridiculous!
Ordered my tank on Dec 21 2022 even paid for emergency assistance was Guarantee 24 hour delivery due to being at 20%. A week later I still had no delivery I had called everyday to see the status of my tank and was told everyday it would be there by the end of day. After waiting 9 days and still nothing I ran out of gas and when I called back to let them know they still couldn't tell me nothing with my tank. Called another company that day told them what I was going through they had sent someone to my house with a new tank ga... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 3.5 star rating with 19 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 8:00 a.m.
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