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AmeriGas Propane
- Propane
- New Haven, KY
About this business
Location details
499 Depot St, New Haven, KY, 40051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is awful. Apparently there is no communication between employees and call center. Keep getting the run around. Even talked with a "supervisor " who promised delivery today. Called back today because no delivery and was told it will be tomorrow. So I guess we will see when our propane shows up. Absolutely ridiculous!
Amerigas is the worst company to communicate with. There are no local people, only foreign people with a script. They have no personal conversation... only a script. The response time for wait was 45 minutes and 55 minutes ( I had to go through 2 people so total calls were 1 hour and 1hr :10 min.) It took 10 days to get my problem resolved. I have been a customer for over 35 years. I am so disappointed with my experience.
I had a gas leak on my regulator which caused me to prematurely run out of gas and Amerigas came out after hours/right away and repaired the leak and filled our tank in frigid temps. Most Grateful!!!
Great experience with the technician. He showed up before the snow and ice storm, was polite and helpful getting our pilot light ignited for our fireplace.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 3.5 star rating with 106 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 8:00 a.m.
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