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AmeriGas Propane

2.9

About this business

Location details

624 W Spring St, Cookeville, TN, 38501, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.9105 reviews
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Sheshe Clouse's profile image
Sheshe Clouse 
on Google
a week ago

I had CumberlandLp and they sold to Amerigas I never signed a new contract. We don’t use that much gas and it’s been a few years since I have needed it since we don’t have bad winters. I was going to buy some this year to top it off but they are penalizing me now $140 since I haven’t had to buy some for a leak test. I read the contract they placed on my account (that I didn’t sign) it does not say I have to purchase it every 2 years as the lady on the phone stated. If it was leaking I would not have over 40% in my account. V... read more

Doug Kane's profile image
Doug Kane 
on Google
2 months ago

Let us run out of propane twice. Went 2 freezing days last February waiting for fuel. Their off-shore customer service is the worst. Useless, and frustrating. Twelve or so years ago they had local offices. Everything worked great. Not now. The other thing that really steams me is their price lock in fee. You end up wiping out any advantage of locking in your price per gallon. Total rude ripoff. 

Steven Myers's profile image
Steven Myers 
on Google
4 months ago

My experience with Amerigas has been awful, so much so that I cancelled my service. They are basically impossible to talk to. They closed all local offices and only communicate by automated phone line. And even after cancellation, and being told that my bill was paid in full, I received another invoice for over $600. 

Renee Porter's profile image
Renee Porter 
on Google
7 months ago

We got our tank filled efficiently and quickly when it was running low. We did not have to miss work on the day of our fill, big thanks for that! 

Jessica Sims's profile image
Jessica Sims 
on Google
7 months ago

amerigas is the worst. if you run out of gas- plan on being out of gas for a week. If you’ve got two tanks- they will fill the bigger one up at a more expensive rate than the smaller one. There is no local customer service… only outsourced from India. Do not use amerigas if possible. 

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Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 2.9 star rating with 105 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open tomorrow at 8:00 a.m. 

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