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4261 US-97 ALT, Wenatchee, WA, 98801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is honestly the worst company I have ever worked with. We closed our account with them, years later they have continued billing us for serviced we are not receiving, including tank rental fees and a tank removal fee for a tank they never removed. After months of trying to resolve the problem, and a combined total of over 10 hours on hold we got a letter stating that they sent us to collections, but on the same day we got a credit memo saying they now owe us money. 3 months in and it's just getting worse.
Deliveries have been failing because they don't have my updated gate code. The delivery failure text message says someone will contact me, but no one ever does. Calling their local office number just sends you into the broken automated system that eventually hangs up on you because wait times are too long. There's no way to update the gate code through the website either. I feel like I have no choice but to switch companies at this point. My tank is rented from them, but I guess if no one can be bothered to get the gate code... read more
Finally chose to cancel my AmeriGas service. I have a small upright standing tank. My new service unhooked it and put it in my driveway. AmeriGas is charging me $455 to pick up their tank, which again is relatively small. When I called the cancelation in, their wait time on their phone line, I was told, was 87 minutes, but they gave me an option to schedule a call back, which was significantly shorter than the time I was told to hold. In my experience and opinion, I've had zero good interactions with AmeriGas and I wish I co... read more
Great service. Can request refill of propane tank on line. Always here within 2 days of requesting.
AmeriGas Propane has a 3.5 star rating with 111 reviews.
AmeriGas Propane is closed now. It will open tomorrow at 8:00 a.m.
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