AmeriGas Propane

Chad Crouse 

on Google

a month ago

Ordered 100 gallons, they filled 200 gallons. Waited an hour to speak to rep, who admitted thier wait times are terrible, and said there was nothing they could do before allegedly accidentally disconnecting from the call. 

Celina Flores 

on Google

4 months ago

I was on hold for over a 30 minutes just to find out why my delivery didn’t happen today. Then they put me back on hold because they said my tank needed to be replaced and I needed to talk to the service department. After an hour and 15 minutes I just gave up! This is crazy! I remember when I used to be able to call the office and talk to someone and not be on hold for over an hour. You guys better wake up. You’re not the only propane company in town. 

Kevin Schevers 

on Google

6 months ago

THEY CHARGED ME FOR A DISPATCH WHICH WAS NEVER DONE. I WAITED OVER AN HOUR ON HOLD ON THE PHONE TO PROTEST THIS. WHILE WAITING I DID INITIATE A CHAT ONLINE AND THAT TOOK 27 MINUTES AND PUT IN MY PROTEST VIA THE CHAT. THEY THEN CALLED ME BACK AND REFUSED TO CREDIT ME FOR THE CHARGE. The charge was for $119 for a dispatch which never should have occurred. I called on a Sunday late PM and reported there was a leak but it stopped once I turned off the valve at the tank. I did not need an emergency visit and told the operator I w... read more