AmeriGas Propane

AO 

on Google

2 weeks ago

UPDATE - Amerigas fixed the issue and made it right after I lodged a formal complaint with the BBB. So I changed my overall rating from 1 star to 3. I gave them 3 because it shouldn’t take someone lodging a formal complaint for you to finally address your error. Especially when you understand that the only way a company can prevent the complaint from negatively impacting their score on BBB is by resolving the issue. The one saving grace for them was the Customer Care Agent that assisted us - she was amazingly kind and easy t... read more

Ron DeChirico 

on Google

2 weeks ago

I would not recommend using Amerigas at this time for residential service. They are not a US positioned company that cares about the small residential accounts because they have taken the local distributors away from the customers. They are all about their stock holders, commercial accounts, and not their residential customers. 

Crystal Chinen 

on Google

2 weeks ago

I was charged for fuel that wasn’t delivered during a service appointment. They were supposed to open an investigation and a supervisor was supposed to reach out to me but never did. I have asked to cancel my service and no one will call me back to schedule the tank pickup. Very disappointed in this company and will never recommend. 

Lindamarie11 

on Google

3 weeks ago

DO NOT BUY GAS FROM THIS COMPANY!!! After 20 years of being a customer I am fed up with the endless rate increases! I just attempted to call and cancel services, I was told I would be charged 299$ (300). When I signed up, they brought the tank up, set all, at no charge. After a few years, all of a sudden i had to pay a tank fee. No problem! Every year it has gone up! This year they had the audacity to add a 3$ charge for billing me! Can you imagine a charge for billing me. So I called to cancel, talked to 2 people and waited... read more