AmeriGas Propane

Tim Gravlin 

on Google

5 months ago

Don't even think about hiring this company. The phone tree is an endless labyrinth where you'll never encounter anything but a recorded voice or someone who doesn't have a clue how to help you other than to send you back to phone tree purgatory. From my experience with them, I'm convinced that Amerigas has actually stopped providing any useful services and just sends out bills and threatening collections to generate revenue. 

Savannah Rose 

on Google

7 months ago

I paid for propane weeks and weeks ago and I have had to call and beg for my propane to be delivered. They sent a technician out within a few days to check the tank. Now it is at 9% and they still won’t deliver but keep saying it’s ‘routed for delivery tomorrow’ and if I want a refund I have to wait for a check in the mail. Worst customer service and the physical location in Springfield Oregon does not let customers inside. I knocked on the door many times and no one would come to the door. When I can back, they had pulled a... read more

Garrett Vollstedt 

on Google

8 months ago

This is, without a doubt, the actual worst company of all time to deal with. My level of tolerance to deal with BS is very high but this company’s level of incompetence is absolutely mind blowing. The fact they are still in business is difficult to comprehend. Today was the final straw. After proactively calling for two weeks to get our tank filled knowing the temperatures would be dropping soon, with zero response, we finally got through to someone today who said they would charge a $300 “emergency” fill fee. It’s only now ... read more

Max Headroom 

on Google

a year ago

Spent 10 mins trying to navigate the idiotic robot answering service. How about an option for "lets talk to a human being"? I'll call someone who cares about their customers...