AmeriGas Propane

Chris Hewett 

on Google

4 weeks ago

This company is a disaster. We haven’t had hot water in 3 days. Amerigas told me the earliest repair appointment was about 2 weeks out. Obviously, this isn’t acceptable. It once took them about 5 years to replace a lid on my tank. There is a clear pattern of poor service. Customer service isn’t provided the tools to resolve issues. Do business elsewhere. Update, Amerigas scheduled a repair appointment for yesterday between 10-2. They didn’t show up or even extend the courtesy of a phone call. We have now gone 9 days without ... read more

Michelle Presley 

on Google

a year ago

The most disorganized company I have dealt with in quite a while. I bought a home in Florida that had an AmeriGas tank. An appointment was scheduled, no one showed up, no one called, and I did not get a follow-up via text or email about why they didn't show up. I was told multiple times there would be no charge for a service call, now after five phone calls there are suddenly mamy charges that I will need to pay to get my tank capped off. I was told that they "Can't keep track of all their tanks". I talked to three different... read more

Maria M 

on Google

a year ago

Despite paying tank rental fees they do not check to make sure tank is serviceable, not leaking etc. They just come and throw the gas in—they don’t have to do any tank checks per the customer service line. So basically they rent you a product they don’t guarantee is serviceable, well-functioning, etc. how is this legal? She wanted to charge me 140 dollars to have the technician do a tank check on their tank that we rent! Crazy. They charge us tank rental fees twice a year. We are in the process of looking for another company... read more