AmeriGas Propane

Alex Horwitz 

on Google

2 months ago

My Dec 15, 2025 order was initially not delivered because AmeriGas "had a problem locating [my] property." We have been customers for years and the house has not moved, so that made no sense. We explained this to customer service by phone, and were assured that the order would still arrive within its originally estimated date range. It did not. We called again, and were given a new date by which the order would arrive, several days after the originally guaranteed date range. It did not arrive. We called again, and were given... read more

Alex Horwitz 

on Google

2 months ago

My Dec 15, 2025 order was initially not delivered because AmeriGas "had a problem locating [my] property." We have been customers for years and the house has not moved, so that made no sense. We explained this to customer service by phone, and were assured that the order would still arrive within its originally estimated date range. It did not. We called again, and were given a new date by which the order would arrive, several days after the originally guaranteed date range. It did not arrive. We called again, and were given... read more

galina vromen 

on Google

2 months ago

highest price of any supplier. worst customer reps ever 

Maureen Paul 

on Google

3 months ago

AmeriGas has terrible customer service. My new tank was installed without a gauge to monitor the amount of gas, even though I requested it. I was told a representative would call to set up remote monitoring, and I never received a call. My contract has not been amended appropriately despite many calls. I was not informed of a scheduled delivery as requested. I am thinking of exploring other propane gas companies given the terrible customer service. I do want to say, however, that the delivery personnel I have met in person a... read more

Laurie McArthur 

on Google

3 months ago

They don’t answer the phone. How are you supposed to establish an account as a renter when you cannot get a person