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AmeriGas Propane
- Propane
- Fairbanks, AK
About this business
Location details
3620 S Cushman St, Fairbanks, AK, 99701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great communication and convenient ordering with the online access. Would love to see lower prices but money just doesn't go as far lately.
As noted by many below the post-Covid customer service is as bad as you will experience anywhere. I have been a loyal Amerigas customer for ten years. I used to be able to walk into the local office to schedule deliveries, make payments and take care of any other issues. Now, I am sent to a web portal that adds bogus fees or an overseas call center which has been given no authority by Amerigas. Amerigas demanded a leak check on my system, that they installed, because it had been two years and three months since my last deliv... read more
As noted by many below the post-Covid customer service is as bad as you will experience anywhere. I have been a loyal Amerigas customer for ten years. I used to be able to walk into the local office to schedule deliveries, make payments and take care of any other issues. Now, I am sent to a web portal that adds bogus fees or an overseas call center which has been given no authority by Amerigas. Amerigas demanded a leak check on my system, that they installed, because it had been two years and three months since my last deliv... read more
Do not use Amerigas until they are able to correct the communication issues others are describing below! I started my account over 5 years ago and did not have any issues at all as I was able to talk to someone local in the office. Now their local number transfers to a call center. Ill just say that english is not their first language and conversation is difficult. A simple request to cancel auto delivery turned into 20 minutes and a 10 minute hold. They assured me that the account was put on will call and that no delivery w... read more
Since COVID, this business has NO ONE in the office, or, on-site. I have been completely unable to conduct any business with them. I have stopped trying.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 3.5 star rating with 87 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 5:00 p.m.
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