AmeriGas

Adam Gross 

on Google

4 years ago

This company has some of the most terrible policies and they truly don't care about their customers! What service company requires a contract but doesn't communicate when your contract runs out? Instead, this company simply lets your contract run out and then doubles your rate. Then I have to spend 2 hours on the phone trying to rectify the situation. I've been a customer for over 15 years and now I'm now actively searching for a new company asap! 

Nicholas Martin 

on Google

5 years ago

WORST CUSTOMER SERVICE EVER! I am one that normally likes to write positive reviews but the customer service here is HORRIBLE! I called to get a propane tank filled that is used for our tenants fireplace (not a main heating source). When I called to schedule the install I provided my address and stated I needed it filled as the tenants used it all last year. The lady told me that the tech would be out tomorrow and provided a completely different city (so I again reminded her my address which she clearly didnt look up the fir... read more

M Ildiko Mester 

on Google

6 years ago

I have been a customer since 2013, when I moved into a rental property. My landlord insisted that I keep the gas company he uses. So I did. All went well the first year, until the woman who used to work at the Rutland office left. It was downhill since. I am on a fixed income, and have only so much to spend a month on my utilities. Amerigas did not work with me. Their plan was based on a four month full payment, which was difficult for me to come up with. Their billing system is the worst of any I have encountered in all my ... read more

Scott Hendrickson 

on Google

11 years ago

My wife and I were out of town during January and February. And we knew we would not have enough propane in our 500 gallon tank to keep the heat going until we returned on Feb 23rd. I called the Williston office on February 4th, spoke with a woman named Amy, told her we wouldn't have enough propane to get through until the 23rd, and asked to have the remaining 100 gallons on our prebuy contract delivered as soon as possible. She assured me she would get it done. But, SHE NEVER ISSUED A DELIVERY TICKET, AND THE PROPANE NEVER ... read more

Anders Melen 

on Google

11 years ago

Absolutely worst utility / company ever created. My initial experience was moving into a new apartment and they shut off my gas the first day with no warning. That was understandable because I didn't switch service over to my name but when they came back to turn it back on they performed a "leak check" and for the next week all I could smell was propane. Eventually I called their emergency service and had someone come out and said that it was indeed leaking and have never passed a leak check ontop of that 3/4 of my 100 gallo... read more