Amerigas

Kat M. 

on Citysearch

13 years ago

Constantly Underwhelming – Like others here, I've found Amerigas offers its customers less than stellar service. A customer of 3 years - I'd would leave them if I had another option. Phone calls are often not returned. Service calls can take weeks; necessitating a refill request when tank is 30% or better. I've run out after calling for service-well in advance; taken some grief (and up charge) for running low before they finally delivered. High price leader to boot.. I've been told they have had managerial problems and are s... read more

Brett J. 

on Citysearch

13 years ago

Absolutely Awful Service – If I could give it a "0" I would, that's how bad my experience was with them--more below. They've bought Coast Gas too so I'd be wary of them as well. Fortunately, you have an alternative--Pacific Propane, which has been absolutely amazing. So, why is it that, for me, Amerigas seems to define poor customer service and a total disregard for its customers? We'd just purchased our home in Ben Lomond and since the propane tank had an Amerigas sticker I figured I'd just go with them. I called, left my n... read more

eovidia 

on Citysearch

14 years ago

Terrible Service – I have never written a terrible review of a company, but Amerigas in Scott's Valley is the worst company I have ever had dealings with. I prepaid for propane over a month ago. After charging me over $300.00 Amerigas failed to fill our tanks. Countless calls over the past month have failed to bring a driver to our cabin. Now, during the middle of a Santa Cruz cold rainstorm, we are running out of propane. The national office called a driver to come up and the local branch won't come because it is a weekend.... read more