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3950 Grand Ave Suite A, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible experience. I placed an order yesterday and called this morning to make a simple change. I was told it would be possible, so I drove to the store to get it done. When I got there, they just said “it’s not possible” — no explanation, no solution, nothing. Even though I was still within the two-week delivery time. On top of that, the attitude was dismissive and borderline cynical. No professionalism, no accountability from the "manager". If you can’t make changes, say it from the start. Don’t tell customers one thing ... read more
They do not know how to help you choose a proper frame and do not know how to proper adjust the frame to fit you
Picked up my glasses for the 3rd time today (3-13-26). I Had to go back 3 times to get my computer glasses remade and now they are worse than the first pair. They had me do a re-exam and pay a re-exam fee, so I felt like they would get it right on the 3rd try, but they failed again. I really had high hope using America's Best because of the price, but now I know you get what you pay for! I try Costco next time.
Few weeks ago my coworker broke my glasses, there was no other choice but to get a new pair. With the help of my husband I was able to find this location. Upon my arrival I was greeted by Chantal she was very professional and polite she explained everything to us , my eye exam was not rushed and my questions were answered. Now for the frames remember I couldn't see much so I was relying on my husband to pick something out for me , Chantal noticed and took charge she asked me what my preference was and what color I liked she ... read more
I was traveling and the arm of my glasses broke. The location on Grand Avenue in Chino Hills was the closest location to my hotel. When I walked in I was initially told there was nothing that could be done but Rosa stepped in and obviously empathized with my plight and she went above and beyond to find a solution and she did and I was back in business. I’m forever grateful to Rosa. Don’t know how I would have finished my trip without her diligence.
America's Best Contacts & Eyeglasses has a 4.1 star rating with 71 reviews.
America's Best Contacts & Eyeglasses is closed now. It will open at 9:00 a.m.
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