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America's Best Contacts & Eyeglasses
- Laser Eye Surgery/Lasik
- West Valley City, UT
About this business
America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more
Location details
2569 S 5600 W suite a 550, Ste 550<br>Highbury Centre, West Valley City, UT, 84120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedThe wait time was a little long for it not being that busy when I got there. Overall good customer service from the one gal doing the testing at the beginning, the ophthalmologist and the gal at check out could of been a little more friendly. I usually go to the one in Riverton utah because customer service has always been top notch.
Business response:
Thank you for taking the time to write a review. We appreciate your feedback and your business! – Nancy
Rude . Unprofessional. Slow and Sarcastic . Made the mistake by wasting my time in that place .
Tried to get some info on roughly how much it would be. Was told can’t talk insurance prices over the phone. I could either come in or call my insurance provider for pricing. I’m on my lunch break I just wasted it on this call with a lady who wasn’t friendly and I could barely hear her. Very rude people. I definitely won’t be going to this store
My mom has gone to America’s best since it’s the closest to our house. They told her it was going to be 2 weeks but it’s going on 5 weeks now. They never give us our glasses when they says they are.
I've been going to Americas "best" only since my optimist has moved there everytime there's always poor customer service. Recently went to inquire about pricing on contacts the representative made me feel like they were more concerned with getting my credit card out than my actual care. After I payed was immediately passed off to another employee that made it seem more a chore to assist wrote my rx but didn't write which power was for my left or right eye so now I have these contacts not knowing which is for which I tried ca... read more
I had the eye test done, talked with the Dr. about what I needed. I was told 7 to 10 days to get glasses. Two weeks later I get them and they are wrong. Two weeks later again they are wrong. It's now been two more weeks and nothing...
Way more money than expected. Was called to get my glasses and could not see at all with them. Was told they only did one side by mistake. Hopefully they get this fixed soon. Frames are not good selection either, but hoping they will be ok.
Worst place ever. I have never dealt with such incompetence. Made no effort to make it right, a manager wouldn't be in for 3 days, couldn't tell me why my order wasn't placed. Seriously the worst ever. Stay clear if you want good, reliable service.
Only one bad customer service rep with an attitude can ruin the whole company's reputation!
Frequently asked questions about America's Best Contacts & Eyeglasses
How is America's Best Contacts & Eyeglasses rated?
America's Best Contacts & Eyeglasses has a 3.1 star rating with 339 reviews.
When is America's Best Contacts & Eyeglasses open?
America's Best Contacts & Eyeglasses is closed now. It will open at 9:00 a.m.
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